Customer Service Manager

Willie M. Rhines

404-***-**** home

**** ********* ***** **** *

Snellville,Ga 30078

******.*.******@*****.***

My Professional objective is to secure long term employment that utilizes my technical and administrative skills to grow within the company.

Skills and Abilities:

A highly motivated and self-disciplined performer

Strong planning and organizational skills

Excellent analysis and problem solving skills

Creative, resourceful, and innovative abilities

Good interpersonal and communication skills

Professional Experience:0616

Publix Distribution Dacula,Ga 2011-Present

Supervisor: Steve Guthrie Phone Number 770-***-**** ext. 2202 or 4202

• Machine Room Operator

• Select milk products and Handle Paperwork .

• Use Pallet Jack to select and Forklift to load trucks and also drive Clamp truck.

• Quality Control Leader: Making sure products meet the needs of the customer and making sure products are sealed to keep anything from contaminating the product.

• Exercises leadership and gets along with co-workers as well as the manager and supervisor.

• Carry some of the load when supervisor and manager is absent.

• Trained some of the new employees to be productive and efficient workers in the company.

McLane Company Athens, GA 2006-2011

Supervisor: Andre Holmes Phone Number 706-***-****

Trained new employees to become productive and qualified workers in the company.

Exercises self discipline while promoting team building skills within the company.

Trained in using the Pallet Jack for setting up doors and certified in using the Fork Lift.

Efficient in checking/ loading trucks and selecting.

Meets productivity goals in a timely and proficient manner.

Provided service to customers and interact positively with co-workers, managers, and maintained high company standards.

Home Depot Braselton,Ga 2005-2006

Supervisor: Didier Madison Phone Number 770-***-****

Supervised the stock room area and the loading dock.

Received and registered incoming shipments. Verified shipment with demand and buy order.

Loaded and unloaded items in a warehouse with equipments.

Helped in keeping inventory records.

Safely and accurately loaded material for delivery onto trucks with the guidance of the truck driver responsible for making the delivery.

Unloaded stock incoming material from vendors. Label all parts for tracking per ISO requirements.

Use of forklifts to move all items within the store.

Kohl’s Clothing Store Athens, GA 2004-2005

Supervisor: Mike C. Phone Number 706-***-****

Unloaded and stocked merchandise while checking the quantity and quality of the merchandise.

Efficiently kept merchandise on shelves to remain in stock.

Organized the sales floor to create a pleasant and safe shopping environment.

Provided excellent customer service as required by customer demand.

Stocked merchandise received, unpacked, and checked arriving shipments with demand.

Helped in research of departing shipments. Maintained simple records.

Received and displayed merchandise from distribution center, keeping accurate records of ordering, receiving, and inventories.

Education:

Andrew College Cuthbert, GA 2005-2006

Majored in Business Administration

Athens Technical College Athens, GA 2007-2008

Majored in Business Administration

Certificates:

Received two Teammate of the month awards from McLane.

Received Teammate of the Year award for 2009 from McLane.

Contact this candidate