Experienced Sales Manager

***** ******** **** ***. *************@***.***

Apple Valley, CA 92307 808-***-****

Rochelle L. Hawks

Summary:

Sales Representative & Merchandising Specialist. Superior customer service & communication skills. Ability to order write & merchandise to maximize sales expectations. Well versed Time and Territory management, distribution & delivery skills. Competent cash handling, customer invoicing, and daily settlements. Knowledge of receiving procedures. Motivating & encouraging leader & trainer. Interested in a challenging and rewarding position in a growth oriented organization which offers diverse job responsibility and the potential for advancement.

Experience:

2009-present Home Depot Corporation – Merchandising Execution Associate

Set all seasonal showrooms and displays. Executed and completed all tasks and projects timely, efficiently and

professionally. Merchandising, pack down and stripping overheads. Documenting and communicating

effectively to Supervisors and Managers. Displays leadership qualities and given responsibilities of Team

Supervisor back up assignments. Awarded several superior customer service awards.

2002-2009 Love’s Bakery Hawaii - Sales Representative

Increased sales & reduced losses by successful order writing & merchandising. Promoted sale items & introduced

products. Maintained high level of quality customer service and satisfaction. Created displays via innovative

new sales & merchandising initiatives. Competent at customer invoicing & daily settlements.

* Consistently met or exceeded sales expectations.

* Achieved 2nd Placed in statewide company doughnut sales contest .

2000 2002 Safeway Food Stores - Meat Wrapper

Superior customer service. Proficient running of wrapping machines with knowledge of cuts of meat packaged using

appropriate codes, proper tares & trays. Competent at Calling the counter & resetting for weekly ads.

1999-2000 Areawide Business Communications - Customer Service Dispatch Operator

Managed high volume of incoming calls. Communicated professionally & effectively. Verified and dispatched all

communications to appropriate associates via proper channels.

* Achieved superior customer service and satisfaction.

* Attained level of high volume productivity via ability to learn new procedures quickly and efficiently.

Computer

Skills: Computer literate. Familiar with word perfect, excel, power point & emailing. Also some experience with

graphic art & photo editing.

Education:

1991-1992 Southern California College of Business & Law - Brea, CA

Studied in the field of Law, Courses included Business, Tort & Family Law, Legal Research, and Ethics.

1983-1984 Fullerton College - Fullerton, CA

Completed courses in Business Math, Finite Business Math, Logic, Business English, & Business Communication with

3.5 GPA.

1974-1978 Monte Vista High School - Whittier, CA

General Education program. Graduated with High School Diploma. 3.0 GPA.

Activities: Coached girls softball teams for Garden Grove Girls Softball League.

References: Letters of recommendation available.

Contact this candidate