Manager Software
Resume:
CRAIG E. SMITH
Hillsboro, OR *7124
Cell: 650-***-****
************@*****.***
JOB
EXPERIENCE
Waggener Edstrom Jan. 12 to Present
QA Manager
– Managed and Led QA Team in Lake Oswego for Cell Phone Applications and Web sites
– Led QA Team in the Agile process delivering many new features every 2 weeks for the many different products for Web Sites and phone applications for Iphone /WinPhone 7 including the Discovery Hub Platform and News of the Day
– Worked with Rally Agile Software, Twitter, Gnip, Visual Studio, MS SQL
– Led Cross Functional Teams working on developing new applications and getting feedback on existing applications
Radisys Mar. 11 to Dec. 11
Validation Manager/Lead
– Managed and Led QA Team in Hillsboro and India for ATCA Software
– Put in Process Validation Procedures/Policies for the Development Team
– Performed Design Reviews and Code Reviews
– Successfully Released 3 versions of ATCA Promentum Software
Intel Oct. 08 to Feb. 11
Middleware Validation Manager/Individual Contributor
– Managed Middleware and Driver Validation Software Team for the Ultra Mobility Group covering Multimedia, Security and Telephony in US and China
– Put in Process Validation Procedures/Policies for the Development Team
– Performed Design Reviews and Code Reviews
– Led Automation Efforts using Python, PyUnit, Shell Scripting for Telephony and Security Middleware Applications and automated more than 25% of the Test Suite
– Managed the Successful Software Releases for Middleware for Moblin, Meego and Android Releases on the Mobile x86 Platform
– Created Budgets for hiring new Staff and equipment needed for Lab
– Delivered SW ingredients for the Multimedia, Security and Telephony Stacks on Schedule
– Introduced tools into the Development environment such as Klocworks and Code Collaborator
Model N Mar 07 to Jun 08
QA Manager
– Managed QA Team of Test Engineers in US and India
– Led Validation Team for 9 Successful Software Releases for 3 Software Products
– Wrote Test Plans and Test Cases for Model N's Revenue Management Software
– Led Automated Test Team to reduce the number of Manual Tests with QTP
– Led Cross Functional Team for Improving the Bug Tracking System
– Managed and led the Quality Center Implementation Team to a Successful Release
Everdream, Inc. Jan 06 to Dec 06
QA Manager
– Managed a Team of 8 QA engineers to 3 successful Releases of the Everdream Software As A Service Product
– Senior QA Engineer for Everdreams Software Services Products
– Wrote Test Plans and Test Cases for Everdreams Control Center, Agent,
Ecommerce Web Site, including Virus Protection, Patch Management
– Wrote Open Source Automated Test Scripts in Test Link which interfaced with
QTP to automate testing
– Led First Release of Ecommerce web site for the Everdream Web Service Product
– Wrote Usability Survey for Everdreams Software as a Service Product and worked
with Usability Group for the Next Generation of the Product
Symantec Technologies, Inc. Sept 04 to Nov 05
Senior QA Engineer/Team Lead for Sygates Secure Enterprise (SSE) Product
– Wrote Test Plans and Test Cases for Sygates Security Enterprise
– Tested DB Replication on Oracle 9.2 on Windows and Solaris and SQL2000 DB
Replication for SSE, also tested DB installation, Upgrades and DB Removal
– Wrote Quality Procedures and Quality Policies
– Developed and wrote VB Script software for the Workflow for Quality
Center 8.2 (Sygates Bug Tracking Software)
– Led Team that planned, configured, tested and migrated bug tracking system to
new Quality Center
– Wrote Usability Survey for Sygates Firewall Pro product
– Managed Lab for QA which had 50 PCs, 4 Sun Severs, 10 Linux Servers
Sun Microsystems, Inc. Jan 98 to Sept 04
– Managed Team for Sun Developer Software Starter Kit
– Increased subscribers of the Sun Developer Software Starter Kit from
5000 to 45000 per quarter
– Led Automation Team for Validation for the Starter Kit using Perl and Shell scripts
– Performed GUI tests on Windows, Solaris and Linux for Starter Kit
– Improved Usability Design by over 30% by creating and performing
Usability Studies
– Managed Web site http://www.sun.com/sunone/starterkit/ and increased
the number of Starter Kit Registrations with ISV's by 60%
– Wrote HTML Navigational Software for the 80,000 plus files on the
DVD9 Gb quarterly
– Worked with Product Teams to create more User Friendly Tools
– Worked with ISV's to improve the quality of Content and usability of
Content for the Starter Kit
COMPUTER Operating Systems: Linux, Solaris, Windows, HPUX, AIX
COMPUTER Languages: Java, C, UNIX Shell, Perl, VB Script, XML, JavaScript, SQL
EDUCATION M.S. Electronic Engineering Brigham Young University
B.S. Electronic Engineering Weber State University
References will be furnished upon request
Contact this candidate