Administrative Assistant/Receptionist/Clerical
Resume:
Adalid Ramirez
Phoenix, Arizona 85035
Objective: Looking to assimilate into a stable, reputable company that will allow for previous and gained knowledge to lead to advancement. Company must handle all of its philanthropic duties and place a heavy value on its employees.
Qualifications:
Type 30-35 Wpm
Microsoft Office applications
The Loan Post
EDUCATION:
American High School
Westview High School
In high school I had a grade point average of 4.0 and I took a class on keyboarding.
Borman Junior High School
In junior high school I had a grade po9int average of 4.0, several student of the month awards and was in many honors classes (i.e. Math, English, Science). I was a volunteer broadcaster for the school news and a volunteer in the school office (i.e. answering phones and filing).
EXPERIENCE:
Apollo Animal Hospital: Receptionist
I have experience answering phones (up to 4 lines), making appointments, greeting patients and owners, cleaning the patient rooms and instruments, inputting information in the computer, filing and assisting in the Boarding & Grooming department and at the North location, when needed.
Palmer Investigative Services: Drug & Alcohol Technician/Private Investigator
I am trained and certified by DATIA (Drug and Alcohol Testing Industry Association) to collect urine specimens for drug testing, both DOT (Federal) and NDOT (Non-Federal). I am also trained to do hair follicle collections. I am certified by USDOT guidelines as a Breath Alcohol Technician. I have experience doing onsite collections.
I have experience handling documents for process of service both in state and out of state.
I have experience in data entry in a computer system (i.e. Microsoft Word, QuickBooks, ADBM).
My ability to, fluently, speak English and Spanish has allowed me to assist Spanish speaking clients and to assist in various investigations, one of which has taken me to Sinaloa, Mexico several times.
Foreclosure Shield USA: Receptionist/Processor/Negotiator.
I have experience doing home loan modifications, which includes speaking with lenders to get the best possible options and relief for the borrowers. This also includes the ability to relay accurate information from the lender to the borrower and vice versa. As this is a delicate and emotional process I also have experience calming down irate clients. I am familiar with the Making Home Affordable Program and other types of modifications that lenders offer. I am responsible for all communication coming in to the office.
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