Customer Service Sales

WANDA I. SOLER

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MIAMI, FL 33138

******@*****.***/***.***@*******.***

OBJECTIVE

To obtain a position that will enable me to use my extensive and strong organizational skills in Customer Service, requiring a problem solver with excellent public relation skills and ongoing commitment professionalism.

PROFESSIONAL EXPERIENCE

EL BOHEMIO, CLUB Miami, Florida

Event Planner 2007-2010

• Public Relations

• Party Consultants

• Organize and execute special affairs such as corporate receptions, wedding, birthday parties and anniversaries

• Custom Design an events to suit their customers’ needs and budget

• Be present during the event handle any problems that arise

• Remain at the side after the affair is over to supervise the cleanup

JC PENNEY, DADELAND Miami, Florida

Retail, Sales 2006-2007

• Excellent Customer Service

• Contribute to raising store score

• Respond sales inquiries and concern by phone, electronically or in person

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

BON VOYAGE TRAVEL WEAR Miami, Florida

Retail, Sales 2000-2005

• Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.

• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

EDUCATION/SKILLS

Miami Dade Community College- English Class

Education Department of Puerto Rico- GED 1985

• Fluent in reading, writing and speaking both language: English & Spanish

• Knowledge in Microsoft Word, Excel, Power Point, Internet Explorer

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