System Administrator

SUMMARY

Extensive experience in systems administration and support with significant end user contact. Broad based expertise in multiple platforms, operating systems and applications. Excellent problem solving skills with experience in academic as well as manufacturing and corporate environments involving remote and on site support at national and international locations.

TECHNICAL SKILLS

Certifications MCSE (expected December 2009)

Applications Veritas Volume Manager, Veritas Cluster, VMS Cluster, Tivoli TSM, VSA/Fusion

Operating Systems Solaris 2.6, 7, 8, 9, Windows NT 2000 XP 95 3.1, AIX 5.2,5.3, OpenVMS 4.1, 6.2, 7.1, Linux RedHat ES4, Macintosh, Tandem Unix

Platforms Sun – E250, E450, 280R, V880, E3500, E5500, IBM – p650 (7038), p520, p570. Alphaserver – 400, 800, 1000, 4100

EXPERIENCE

IBM GLOBAL SERVICES, Rochester, NY 1999 – 2009

Delivery Compliance Administrator 2007 – 2009

Ensured efficient server audit compliance across multiple commercial accounts. Managed tracking, assessment and installation of operating system and middleware patches on Solaris, AIX and RedHat Linux servers. Primary focal during account audits.

• Created and executed an aggressive plan to upgrade 211 AIX servers to most current technology level in 4 weeks. Successful completion brought the servers into compliance prior to commencement of SOX audit.

• Implemented VSA/Fusion security compliance solution on Blockbuster account resulting in improved audit posture.

Systems Administrator 1999 – 2006

Installed and configured new software, system upgrades and hardware. Evaluated and installed patches and resolved configuration problems. Monitored system performance to optimize availability and data integrity. Performed system backup and recovery. Platforms managed include Solaris, AIX, OpenVMS, Tandem Unix.

• Served as technical lead on two commercial accounts and backup to the team lead.

• Developed Tandem Unix skills to attract new business.

• Implemented Tivoli backup solution on the Kodak account, resulting in more efficient backup and recovery procedures.

• Developed Veritas Cluster and Volume Manager skills to support highly clustered Solaris and AIX environment on the Blockbuster account.

• Participated on project team to move 8 VMS servers to alternate data center. Project not only required a physical move, but also system verification and reconfiguration to the new site. The move reduced operating cost by making possible the closure of a data center.

• Participated in 4 separate customer disaster recovery exercises. Each resulted in successful demonstration of preparedness in the event of a critical failure.

• Trained and mentored new team members in Solaris and OpenVMS administration.

EDMUND S. LUCAS II PAGE TWO

ANALYSTS INTERNATIONAL CORPORATION, Rochester, NY 1996 – 1999

Systems Consultant, Mobil Chemical

Performed all aspects of system administration for VMS based manufacturing systems in all U.S. and Canada facilities. Configured and tested system interfaces for new printers, scales, terminals, RF equipment and other manufacturing peripherals. Maintained service agreements, equipment inventories, and hardware lease agreements.

• Upgraded server hardware and operating systems and 5 manufacturing sites as part of a modernization project which reduced operating costs.

• Trained plant operators on setup, use and maintenance of new hardware and peripherals. Operators were able to keep hardware running longer and resolve more problems onsite, reducing downtime of production lines.

• Attended Ingres database training to support development of new quality control application.

NATIONAL TECHNICAL INSTITUTE FOR THE DEAF, Rochester NY 1986 – 1996

Institute of Technology

Software Specialist

Provided technical support and training to faculty, staff and student users of Macintosh, PC and Xerox hardware and software. Performed system management and operations of VAX/VMS servers. Installed and administered Macintosh and Xerox local area networks. Managed Computer Resource Center.

• Developed a Macintosh application using Hypercard as part of the Virtual Desktop Project team. The application interfaced with a VAX RDB database to download and display Institute directory information on user’s desktop. It was one of the first network client/server prototypes developed on campus.

• Developed keymapping for Pacerlink terminal emulation package that allowed users to access VAX WordPerfect functions as they would the PC version. Developed and presented training seminar on use of Pacerlink and keymapping.

• Designed and installed AppleTalk network connecting 12 offices and 25 nodes. Worked with the facilities manager to establish appropriate cable routes. Installed and configured print and file servers on a VAXstation II.

EDUCATION

BS, Computer Science, Rochester Institute of Technology, Rochester, NY

TRAINING

MCSE, expected completion December 2009

Solaris System Administration I and II

OpenVMS System Administration

AIX System Administration II

Tandem Integrity System Administration

Veritas Volume Manager

Veritas Cluster Service

OpenIngres Database Administration and Tuning

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