Customer Service Manager

Resume’

Jerry L. Crow ***** N.**th st. Phoenix AZ. 85032 Phone # 602-***-****

http://www.crowscanvas.com/ 602-***-**** e-mail; ***********@*****.***

Objective: To secure a challenging position in a firm that will utilize my customer service experience and artistic abilities for mutual benefit and optimum personal growth.

September 2008 to Present: Venue host at the Phoenix Convention Center

100 North Third Street, Phoenix, Arizona, 85004

I currently work in conjunction with the administrative staff as well as directly interfacing with guests, consistently providing input to define, launch and enhance the guest experience at P.C.C. by providing “In the moment” service by responding with prompt solutions to resolve any challenges and exceed our guest’s expectations.

This includes the daily maintenance of informative, accurate reports that encompass all activities, Consistent follow up procedures along with exceptional communicative skills, both verbal and written are crucial. All duties self directed and executed with minimal supervision.

Internal Training included: Service Excellence Level 1 & Level 2,

Operational Planning, Hazard communication, Improving Service Relations, Venue host training, familiarization with Microsoft Office '07 & Intro to Excel XP. I am a Trained Crowd Manager, a member of the Certified Tourism Ambassador program, and a recipient of the 2010 Helping Hand award in recognition of outstanding service.

Chartpak / Grumbacher certified painting instructor since May 2010

Vector art available on

Zazzle: http://www.zazzle.com/crowstorm

Red Bubble: http://www.redbubble.com/people/jcrow

Bigstock: http://www.bigstockphoto.com/profile/jcrow

Completed the following Maricopa Community College / U of A courses independently.

Photoshop CS4 Illustrator CS4Introduction to XHTML / HTML

Introduction to Dreamweaver CS4 Introduction to flash CS4

Fireworks CS4, In Design CS4, Podcasting & Powerpoint presentation

I am proficient with: Photoshop CS4 and Illustrator CS4

September 1997 to April 30 2008

Resident Artist

Est Est Incorporated 17770 N. Pacesetter Way

Scottsdale, AZ 85255 602-***-****

Responsible for launching Est Est's in house finishing, originating an extensive portfolio of unique designs and finishes for upscale residences. Worked in conjunction with the design staff as well as direct collaboration with clients, maintained extensive, accurate records of all projects; Provided input to enhance existing operations and improve client rapport; Designed and implemented original techniques to maximize impact and efficiency. Consistent follow up procedures and client rapport are crucial elements in this task. Exceptional communicative skills, both verbal and written were mandatory.

All duties self directed and executed with minimal supervision.

February 1997 thru September 1997

Digital Painter for the film Anastasia

Fox Animation Studios, Incorporated

2747 E. Camelback Road, Phoenix, AZ. 85016

Community charities:

Artistic contributor to Alice Cooper’s Solid Rock Foundation auction 2003- Present. http://www.alicecoopersolidrock.com/index.shtml

Team member of the Sunnyslope Ministry of hope: http://sunnyslopemh.org/

Guitarmania, an alliance with industry giant Fender guitars to celebrate art, music and benefit Valley Big Brothers and Sisters.

An historic event that remains Arizona’s largest public art project.

Along with the honor of executing 2 guitars for Phoenix’s Guitarmania premier: “Close encounters”(Sponsored by Brian Cave and associates was selected by Westland giftware to be replicated as a Guitarmania miniature guitar and distributed globally. The second guitar for the event received sponsorship from multi platinum rockers, Nickelback.)

I was a member of the G2 focus group and my work was also featured in the Guitarmania Two (2006 – 2007) invitational exhibit. I contributed 2 original designs. (one featuring portraits of wide receiver Larry Fitzgerald of the Arizona Cardinals. http://larry-fitzgerald.com/jr/index.php?option=com_content&task=view&id=80 ) In addition I was blessed with the opportunity to paint & present 2 additional guitars to Arizona Diamondback’s President, Derrick Hall to celebrate his alliance with VBBBS.

http://www.fender.com/news/index.php?display_article=169

Additional Guitarmania guitar painted for 2007 WNBA champions Phoenix Mercury, (signed by the team.) Two more custom Guitarmania guitars painted for Dale Jensen, and Nil’s Lofgren in February 2008.

In December 2009 I accepted a commission to duplicate the Larry Fitzgerald portrait guitar. In March of 2009 I presented two more original guitar designs at the Guitarmania 3 invitational event. One saluting Cy Young award winners and another as a tribute to the Arizona Diamondback’s star Brandon Webb. From that I was commissioned to duplicate Brandon Webb’s guitar for his personal collection. My work was also selected for the 2010 Russo Steele Big Brothers & Sisters charity auction.

All Guitarmania guitars presented with internationally known artists, including J.D.Challenger, Pamelina H , Todd McFarlane, Ralph Steadman, Anthony Kiedis, Melanie Corradi and others.

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