Memphis, TN ***** 901-***-****
Email: ********@*********.***
Larry D. McHatch
Summary A result oriented business professional with proven abilities in strategic planning, managing projects, and improving efficiency of operations, team building, and project information to determine effective processes for operations.
Experience 2007-Present Subway Memphis,TN
Franchisee/Owner operator
Supports motivation of employees in organization products/programs and operations
Ensures staff have sufficient and up-to-date information
Decides or guides courses of action in operations by staff
Manages financial and physical resources
2004-2007 Southeastern Freight lines Memphis,TN
Operations Supervisor
Full strategic, operations planning, and responsible for daily management of personnel
Experience/Knowledge of process improvement as a primary strategy making continuous improvement
Successful in creating and implementing strategic plans, setting and administrating budgets, and developing improved process to meet short and long term objectives.
1998-2004 FedEx Ground Atlanta, GA
Service Manager
Developed and implemented formatted training for part-time employees resulting in a 20% turnover reduction
Improved overnight service measurements, yielding cost reductions for customer and new business for time shipping
Increased productivity by 25 percent, resulting in decreased labor cost and on time delivery
Implemented strategic plans, yielding a 50 percent reduction of shipping damages
Education 2004-2005 Keller Atlanta, Ga
MBA., Master’s Business Administration
1997-2001 UT Chattanooga Chattanooga,TN
BS, Business Administration