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Customer Service Sales

Location:
Long Beach, CA, 90802
Salary:
60000
Posted:
September 04, 2012

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Resume:

NINA CLEMONS

Long Beach, CA ***** – (Home) 562-***-****) – (Cell) 562- 480-6966)

e-mail *********@***.***

SUMMARY:

Accomplished and innovative Sr. Recruiter with over 10+ years of Corporate and Agency experience within the following industries: Information Technology, Finance, Accounting, Sales, Marketing, Security, Education Medical and Clerical.

AREAS OF EXPERTISE:

• Proven ability to work with high profile fortune 500 clientele.

• Ability to communicate effectively with all levels of management as well as technical and non-technical members.

• Experienced project recruitment lifecycle for short and long term engagements.

• Expert in salary negotiation for standard and unique situations.

• Ability to work in complex and fast paced environments.

• Ability to meet extreme staffing deadlines.

• Works well under pressure and within a fast pace environment.

• High volume recruitment experience.

• AIRS Certified (Advanced Internet Recruitment Strategies)

• Experience with various ATS Systems

EXPERIENCE:

TAD Proscribed Government Services February 2012 - June 2012

Garden Grove, CA

(Contract Position)

• Recruiting for high level Technical and Engineering positions including but not limited to Test Engineers all levels, Systems Administrators, Java Engineers, Sharepoint Developers and Government Proposal Managers ( salaries ranging from 100 – 200K per year)

• Heavy sourcing, using several different job boards, cold calling, using networking groups, and AIRS training etc….

• Heavy communication with clients and managers discussing open requisitions

• Established relationship with top tier client to work exclusively on account

• Responsible for weekly report outlining progress

Roadrunner Transportation, Corporate Line haul Recruiter June 2011 – Nov 2011

(Set up new Recruiting dept and underestimated costs resulting in company wide layoffs)

• Responsible for recruiting independent trucking contractors.

• Must maintain open communication with all terminal managers for 48 states.

• Responsible for recruitment of 4 sister companies of 48 states.

• Responsible for weekly report outline progress.

• Full cycle recruiting from sourcing to background checks, offers and closes.

• Responsible for weekly outlining progress.

• Responsible for posting all ads on various websites to attract viable candidates.

AT&T Communications August 2010 - Jan 2011

Cerritos, Ca

(Contract Position)

• Responsible for Recruiting for various open Sales positions from Sales Managers, to Customer Service.

• Responsible for Recruiting for various open Sales positions from Sales Managers, to Customer Service.

• Must maintain open communication with all store Sales Managers

• Responsible for recruitment of the Southern and Northern California Regions

• Assigned 50-70 requisitions per month.

• Must keep open communication with all Hiring Managers to set up interviews with candidates.

Responsible for recruitment of candidates in several states.

• I worked on 20-30 open requisitions per month.

• In charge of phone and in person interviews for all recruited candidates in the state of California.

• Responsible for processing all internal transfer requests.

• Responsible for Recruiting Independent trucking contractors.

• Must maintain open communication with all store Sales Managers,

• Responsible for recruitment of the Southern and Northern California Regions.

• Was assigned 50-70 requisitions per month.

• Full cycle recruiting from sourcing to background, checks, offers and closes.

Molina Healthcare/Medical Recruiter Dec 2009- April 2010

Long Beach, Ca

(Contract Position)

• Recruiting for various open positions in the medical field, Medical Claims Reps, Nurses, Mental Health Therapists, Clinical Trainers, etc.

• Must keep open communication with all Hiring Managers to set up interviews with candidates.

• Responsible for recruitment of candidates in several states.

• I work on 20-30 open requisitions per month.

• In charge of phone and in person interviews for all recruited candidates in the state of California.

• Responsible for processing all internal transfer requests.

Unable to work full-time due to personal matters Oct 2007 - Sep 2009

• Enrolled in online courses.

• Helped former colleague on a part-time basis with candidate selection when she opened staffing agency.

HSS/ Corporate Recruiter, H.R. Generalist Jan 2007 – Oct 2007

Brea, CA

HSS (Hospital Shared Services) is a company that specializes in hospital security.

• Recruiting for various open positions in the medical field, Medical Claims Reps, Nurses, Mental Health Therapists, Clinical Trainers, etc.

• Must keep open communication with all Hiring Managers to set up interviews with candidates.

• Responsible for recruitment of candidates in several states.

• I work on 20-30 open requisitions per month.

• In charge of phone and in person interviews for all recruited candidates in the state of California.

• Responsible for processing all internal transfer requests.

• Brought (UBOT) un-billable overtime down from 23% to fewer than 7% within 1 month saving the company approximately 90K.

• Recruited screened and interviewed candidates to fill hospital security positions as well as upper level in house openings.

• Wrote and posted all open requisitions to company website as well as other websites.

• Completed all new hire processes with all new employees including but not limited to conducting background and reference checks, ensuring compliance with health licensing requirements and conducting new hire orientations.

• Created and maintained relationships with area employment agencies, schools and other recruiting sources to ensure a steady flow of high quality applicants.

• Completed weekly reports on employment activity.

• Responded to unemployment claims and represented HSS at unemployment hearings as necessary.

• Filed first report of injury for work related injuries and ensured that all investigations were completed in a timely manner. Coordinated with corporate workers compensation administrator for all claims administration.

• Responded to employee relation issues such as employee complaints, harassments and discrimination allegations. Conducted investigations as necessary.

• Conducted all exit interviews and analyzed data and made recommendations to the management team for corrective action and continuous improvement.

• Traveled to various accounts within southern California to recruit for top candidates occasionally requiring overnight stays.

WENTWORTH RECRUITING/Senior Recruiter Aug 2005 – Sept 2006 San Pedro, CA

(Left Company due to lost contracts )

Wentworth Recruiting is a well known and respected senior level retained search firm specializing in attracting talent in the $50,000 to $500,000 salary range.

• Responsible for attracting and sourcing mid-level to senior level candidates for large corporations and fortune 500 companies.

• Recruited for executive positions in Human Resources, Sales, I.T and Marketing

• Conducted all reference checks on candidates.

• Responsible for all phone screens.

• Conducted in person interviews for clients.

• Source candidates via internet, AIRS Training, cold calling, job fairs and networking.

• Responsible for entering and maintaining candidate information into in-house database.

• Write and post all open requisitions onto company website as well as other job websites.

• Analyze each open position and develop a creative recruitment strategy.

• Present and negotiate job offers to candidates.

(Previous Experience)

PC MALL/Senior Corporate Recruiter Aug 2004 – June 2005

Torrance, CA

(Laid off due to downsizing)

SILVER & ASSOCIATES/Senior Recruiter Mar 2001 – Dec 2003 Dallas, TX

(Relocated to Southern California)

TECH PLANET/Corporate Recruiter/H.R assistant Dec 1998-Feb 2001 (Company closed due to bankruptcy)

Start-up Dot Com company

Hughes Aircraft/H.R. Generalist Sep-1989-Oct-1998

Aerospace Co.

Elsegundo, CA

(Laid Off with 100’s of other employees)

SKILLS

• KNOWLEDGE OF:

• Lotus Notes

• Windows /XP ( Word, Excel, PowerPoint, Advanced Outlook)

• MAS 90

• People Soft (9.0)

• Virtual Edge

• Taleo

• (AIRS) Advanced Internet Recruiting Certification

• Various ATS Systems

EDUCATION

El Camino College – AA Equivalent Torrance, CA

M. Hawkins Business College - Business Certification – Business Certification Memphis, TN



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