Sales Manager
Resume:
Austin, Texas ***** Phone: 512-***-****
***********************@*******.***
MICHAEL MANSFIELD
Objective To utilize my many talents to their fullest in a challenging and rewarding career.
Experience 2010-Current Self Employed Austin, TX
Freelance EHR Consultation and Development
• Worked directly with physicians to develop EHR templates for use in various practices.
• Advised multiple clients in EHR and medical software implementation and data management as well as workflow.
• Assisted other EHR consultants with various template and healthcare projects.
• Wrote approximately 200 articles for various professional sources to aid in training and curriculum development.
• Developed custom UI/GUI for end users and clients including icons, images, and coding.
2007-2010 VersaSuite (USSI) Austin, TX
Senior EHR Coordinator
• Proactively created EHR department to streamline client support and facilitate improved revenue stream.
• Increased our EHR library from 4 to over 40 templates and from 200 to over 3500 specific components in two years.
• Increased our potential client base from only Ophthalmology practices to include support for those performing Retinal Surgeries, Dermatology, Urology, Sports Medicine, Otolaryngology, and General Medicine.
• Significantly improved the product through a meticulous QA process including: testing, revisions, suggesting enhancements, and bug-reporting and tracking across the full SDLC.
• Utilized modified Agile development strategies in multiple aspects of the software suite.
• Designed our in - office training program and all related materials which utilized web - based LMS , video learning , and paper documentation.
• Worked directly with healthcare professionals using my extensive understanding of medical terminology and workflow to create or modify discipline-specific content for their practices.
• Streamlined the operations of several practices through intuitive design, simplified interface, and “smart” controls to minimize errors and speed the data entry process. Ground-up UI/GUI development.
• Managed a team of up to 5 individuals (and up to 12 others as needed) to develop and coordinate EHR templates and perform software/template deployments.
• Managed complex projects for small to medium sized implementations.
2003–2006 Hallmark S.R.G. Kerrville, TX
Store Manager
• Increased “sales to plan” figures from the low hundreds to the #2 in the nation over the course of my time as manager.
• Set record sales for several holiday cycles, winning numerous awards.
• Reorganized our inventory system and increased efficiency by over 30%.
• Maintained store programs for loss prevention, inventory, and sales.
• Performed HR duties, hiring and firing.
2002–2003 Upstage Center Pearland, Texas
Stage Technician
• Provided on-site staging support for entertainment and other venues.
• Set up and wired various staging equipment.
• Operated stage, audio and lighting equipment for multiple venues.
• Provided misc services for celebrities and entertainers as needed.
• Provided direct liaison between engineers, technicians, celebrities, and managers as required.
2000–2002 Self Employed Bacliff, Texas
Tech Support Specialist
• Provided on-site contractual services for computers and satellite communications systems including installation, service, and upgrades.
• Built PCs and satellite communication equipment to client specifications.
• Provided consultation and end user training for various types of computers and electronic equipment.
1998–2000 Pace Analytical Clear Lake, Texas
Site Manager (IT/IS)
• Performed various IT support functions for an analytical laboratory including hardware and software support for end users.
• Provided primary network support in a hybrid environment utilizing LINUX, SAMBA, and various Windows operating systems.
• Built and repaired PCs for end user reporting and lab use.
• Maintained support inventory for hardware and software as needed.
• Acted as liaison between end users and upper management to improve communications and hardware infrastructure.
• Managed CAT5 and other communications infrastructure via hardware installation and maintenance.
1997–1998 EFEH & Associates Pearland, Texas
Lab Analyst
• Performed chemical analysis of hundreds of samples to determine remediation recommendations for EPA.
• Provided sample support, maintenance and inventory.
• Maintained and operated various analytical and support equipment including GCMS/K-F (H20), centrifuges, digesters and life support systems.
• Maintained support hardware such as glassware and safety equipment as required.
1995–1996 Grumman SSEIC (NASA) Clear Lake, Texas
Personnel Support Assistant
• Provided onsite technical and inventory support for over 200 engineers who were part of the Space Station Engineering Integration Corps (SSEIC).
• Managed inventory items of both durable and perishable nature.
• Created inventory system and physical inventory of entire office during transition to other contractors.
• Provided misc technical hardware and software support as required.
1992–1994 Misc Retail and Service Positions Clear Lake, Texas
Sales Clerk/IT Technician
• Performed various sales and inventory management duties.
• Assisted with store upkeep and POS functions
• Assisted with store closing and opening functions.
• Provided client and end user support and sales services.
1989–1991 Dixie Chemical Company Clear Lake, Texas
Class C Chemical Operator
• Provided care and maintenance of a chemical processing plant and associated equipment worth several million dollars.
• Ran batch processes to create chemical products for later sale.
• Assisted with emergency safety process.
• Performed chemical analysis of various product samples to ensure quality.
1984–1988 United States Navy USA
Nuclear Machinist Mate (MM3)
• Provided care and maintenance of a nuclear plant and related equipment worth over 50 million dollars.
• Provided onsite security and emergency disaster response for facility.
• Created curriculum and aided in the training of my peers in my roles as EPO (Educational Petty Officer).
Education 1996–1999 UHCL Clear Lake, TX
• Worked on 4 concurrent science degrees and a BS in Education.
• 3.8 GPA
1993–1996 College of the Mainland Texas City, TX
• Associates Degree in Science, with specialty in Chemistry, Physics, and Biology.
• 3.8 GPA
• Recipient of the NPTA for excellence.
• Extensive Knowledge of Medical Terminology, Technologies, and Procedures.
Interests Computers, Video and Audio Production, Tabletop Gaming, and Writing.
References Available upon request.
Technical Skills Computer Programming:
Expert skills with BASIC, FORTRAN, VS Template Designer
Familiarity with C++, Visual Basic
Graphic Design and Layout:
Expert skills with Photoshop, Sai, Gimp
Productivity Software:
Expert with entire MS Office Suite
SQL Studio/Express
Video/Audio:
Moderate skills with Ulead, Pinnacle, Vegas 9.0 editing suites
Advanced skills with FLStudio
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