SAP Analyst

KIARA HOWARD

*** **** ******, ********, ** *****

774-***-**** | ***************@*****.***

SKILLS

Efficient ,organized and dependable worker who is able to learn quickly and enjoys a challenging environment

Skilled in multitasking to meet deadlines

Skilled in creating balance sheets, income statements and Personal budget

Proficient in Microsoft Word ,Excel and Power point

Demonstrates strong presentation skills

Excellent customer service ,communication skills and Knowledge of conflict resolution

Able to work efficiently in a team setting or independently

WORK EXPERIENCE

State Street Corporation Boston, MA

Portfolio Accountant Intern 01/2011-Present

Request funding for benefit payments to various HMOs from Clients on a daily basis.

Reconcile daily cash balances on DDA and MCH

Research and resolve all accounting discrepancies in timely manner

Initiate electronic Federal Wires via VMW Platform

Communicate with other departments to resolve issues and problems

Collaborate and interact closely with coworkers and supervisors on projects

Staples Copy & Print Shop Boston, MA

Stand Alone Consultant 09/2010- Present

Manage customer interaction by one phone or one on one by assisting them with print jobs

Cash flow management through handling cash and credit transactions

Responsible for inventory management such as stocking and applying the correct signage to products to ensure customer satisfaction through accuracy

Clerical duties; faxing, making copies and scanning document based upon customers needs

Dorchester Municipal Court Dorchester, MA

Paralegal Intern 06/2009-08/2009

Drafted legal documents in the restraining order department

Conducted interviews with victims regarding the reason for the restraining order

Answered the phones

Data entry; updated clients information

Drafted affidavits

Mailed out summons and miscellaneous paper work to clients

Distributed paperwork among attorneys

Clerical work; made copies, scanned documents, faxed documents and filed documents

Released records upon request of the attorneys

EDUCATION

Year Up / Cambridge College Boston, MA

Financial Operations- Technical Diploma 09/2010- 08/2011

Year Up is a one-year, intensive training program affiliated with Cambridge College, that provides urban young adults, 18–24, with a unique combination of technical and professional skills, college credits, an educational stipend and corporate internship.

AWARDS

Positive Attitude Award October 2010 –Year Up

Core Value Award December 2010 – Year Up

Team Work Award January 2011- Year Up

Staples Associate of the month March 2011

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