Real Estate Customer Service

Earl R. Jones Jr.

**** ******** **. *******, ** *5160 PH: 682-***-****

Over 10 years experience in supervising personnel.

Over 15 years experience in electronics repair.

Managed a repair shop responsible for quality maintenance of high tech aircraft electronics with no deficiencies or losses.

Performed as Lead Technician in one of the premier electronics manufacturing companies worldwide.

Veteran of the United States Army Signal Corp.

Sep 2011 to present D and M Leasing – Dallas, TX

Special Finance Manager

Structure car deals for clients with sub prime credit that fall outside the conventional system, in compliance with special finance lender guidelines and auto dealership policy, resulting in quick funding, and a high level of customer satisfaction. Address missing stipulations communicated from lender immediately. Be knowledgeable of state regulations regarding finance and the fair credit reporting act. Perform credit interview, prepare credit application. Verify accuracy of all material information on the credit application and submit to lender. Show and demo vehicles when necessary. Prepare weekly and monthly reports as requested by management.

Dec 2008 to present Self Employed

Licensed Insurance Sales Producer

Represent several companies offering life and health insurance to families in need of coverage. Maintain relationships with current customers and prospect for new business.

Aug 2007 to Dec 2008 Acer America – Temple, TX

Printed Circuit Board Repair Technician

Troubleshoot and repair computer system motherboards to component level. Use oscilloscopes, multi-meters, soldering kits, and other test equipment to perform job task. Also submit technical troubleshooting solutions on shop web application to help others with similar board defects.

Feb 2006 to Aug 2008 Soldiers of Real Estate - Killeen, TX

Real Estate Assistant/ Realtor

Assist in the process flow of office real estate transactions. Obtain new accounts, develop market strategies, and maintain superior customer service.

Sep 2001 to Dec 2005 Exelon Power - Dallas, TX

Plant Operator

Operate power plant equipment and monitor operating parameters. Perform minor preventive maintenance and initiate troubleshooting of malfunctions within plant equipment operation.

Feb 1998 to Sep 2001 Solectron Texas - Austin, TX

Lead Test Technician

Assist Production Supervisor in ensuring proper flow of product through In-Circuit Test area. Train personnel and provide technical assistance to test technicians. Troubleshoot printed circuit boards to component level. Detect common failures. Monitor yield data for all products tested in area and resolve manufacturing issues. Operate automatic test equipment (HP3070), oscilloscopes, multi-meters and other test equipment.

Aug 1995 to Jan 1998 Self Employed/L and M Traffic - Lake Charles, LA

Owner Operator/Fleet Owner

Own and manage small truck fleet. Schedule safety certifications for personnel and enforce Department of Transportation regulations and standards. Ensure quality maintenance of company vehicles.

May 1988 to Nov 1995 United States Army

E5/SGT Supervisor/Trainer

Supervise personnel repairing components from Army attack helicopter (AH-64A). Supervise the repair of printed circuit boards. Train personnel to understand, maintain, and improve performance of duties. Provide both oral and written counseling on performance, professional development, and on infraction of rules and regulations. Perform duties as Production Control NCO, Quality Assurance, Stock Control Manager, Team Chief, and Squad Leader.

Education and Licensing

2008

Texas Insurance License Certification

2006 Central Texas School of Real Estate – Killeen, TX

Texas Real Estate License Certification

Certificate

2000 – 2001 ITT Technical Institute - Austin, TX

Information Technology

44 credit hours

1991 United States Army - Ft. Stewart, GA

Army Primary Leadership Course

Certificate

1989 United States Army - Ft. Gordon, GA

Army Signal School

Certificate

1986 – 1987 Meridian Jr. College - Meridian, MS

Electronics Technology

Athletic Scholarship Recipient

48 credit hours

References available upon request.

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