Office Help

Johnika N. Brown

**** ********* ****., **** ********** MD, 20744

(C) 202-***-**** - Email- *******.*****@*****.***

Objective: To obtain a position that will enable me to use my strong organizational skills,

educational background, and ability to work well with people.

Qualifications Summary

Administrative support professional experienced working in fast-paced environments demanding strong

organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to

superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:

Customer Service & Relations

Computer Operations

Accounts Payable/Receivable

Filing & Data Archiving

Word Processing & Typing

Problem Solving

Telephone Reception

Office Equipment Operation

Microsoft Word 2003 and 2007, Microsoft Excel 2003 and 2007, Microsoft Access, Internet

Experience Highlights:

CONTRACT MANAGEMENT ADMINISTRATIVE SUPPORT:

Interpreted, compiled, and distributed reports for specific programs or projects.

Created and entered data using Excel and Access under direction of immediate supervisor.

Developed customized reports for statistical reporting needs under direction of supervisor.

Prepare check request for Management approval.

Organize files and contracts for different vendors, typing documents, sending emails, and preparing invoices.

Ensure all supply list maintained and given to Office Manager for order.

CUSTOMER SERVICE AND RECEPTION:

Attended phone calls, concluded the nature of calls and assisted callers to the proper department.

Responsible for typing reports, memos and other correspondence.

Kept detailed messages from the person called upon, containing name, call timing and business nature.

Accepted and distributed messages and mails to proper departments and employees.

Excellent interpersonal, communication and customer service skills.

Superb time management skill.

Work Experience:

Receptionist/Contracts Aide, Prince George’s County Economic Development Corporation, Largo, MD June 2009 to June 2011.

Administrative Assistant, Gales & Company, Washington DC May 2007 to May 2009

Education:

August 2009 Pre Law , Prince George’s Community College, Largo, MD (In progress)

August 2008-May 2009 Courses in Political Science, Morgan State University, Baltimore, MD

May 2008 Crossland High School, Temple Hills, MD

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