HR

ROBERT SANCHEZ

**** ***** *.*. *****: 616-***-****

Grandville, Michigan 49418 Email: ********@***.***

CAREER OBJECTIVE

A management professional seeking a position to assist a growing organization succeed in leadership, motivation, and productivity; by managing their human resources, training, personnel, team leadership and development, or quality/continuous improvement efforts.

QUALIFICATIONS AND PROFESSIONAL ACCOMPLISHMENTS

Training and Communication

• Developed a general viewing standard for plastic molded parts at The Tech Group and trained entire operations staff of over 200 workers on the new standard. It is now used to train all new production personnel at orientation.

• Developed a training class on basic quality standards and trained over 1200 production workers at Steelcase Seating Plant on general quality principles. Then continued trained all new production workers during their orientation.

• Developed a training plan for new quality inspectors at Steelcase Seating Plant Quality, and as team leader, trained and mentored all new inspectors in basic quality tools.

• Taught classes at Steelcase in FMEA, basic SPC, and World Class Manufacturing.

• Speak and write Spanish fluently and have conducted various training in Spanish.

• Advance knowledge of software: Word, Excel, Access, Powerpoint, and Outlook,

Personnel/Team Leadership and Development

• As quality supervisor at The Tech Group, developed new plan for in-process inspection versus final inspection that increased the detection and prevention of quality defects and thus reducing customer complaints by over 40%.

• As team leader of the Steelcase Seating Plant quality team, developed and implemented a new team structure that reorganized the quality department according to product group focus. This improved the team’s response time and effectiveness to customer inquiries by over 50%.

• As production supervisor at Lacks, increased our team’s production and quality yields from 82% to 96% through training and process improvements using Lean, 5S principles. We were recognized consistently as having the highest yield of any team in the corporation on a monthly basis

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Quality/Continuous Improvement/Project Management

• As quality supervisor at The Tech Group, lead a cross-functional team that developed and implemented a new way to move product in the plant using continuous flow rather than batch processing. It reduced total time to the shipping dock from days to just a few hours.

• As a quality consultant on a cross-functional team at Steelcase commissioned to implement turn around initiatives for a troubled division, helped develop a plan for processing special custom customer orders that yielded less customer complaints. Team generated over $2 million dollars per month in cost savings and brought the division back into profitability. Certified Six Sigma Green Belt.

• As a quality technician at Steelcase, reorganized the plastic grand masters storage and measurement system for the corporation which was in disarray. Represented Steelcase in a BIFMA subcommittee that developed and implemented a new Office Furniture Industry standard for color measurement.

ROBERT SANCHEZ

WORK HISTORY

THE TECH GROUP, Walker, Michigan 2008 - 2009

Quality Supervisor

• Supervised a team of 8 quality technicians on 4 shifts in the inspection and testing of plastic molded parts for assembly into medical devices for the medical industry using GMP. The Tech Group is a subsidiary of West Pharmaceuticals. It is ISO 13485 certified.

STEELCASE INC., Grand Rapids, Michigan 1995 – 2007

Quality Technician/Team Leader/Trainer

• Team leader and quality technician for a team of quality technicians and inspectors handling all aspects of manufacturing and supplier quality for the Steelcase Seating Plant, the leading office furniture manufacturer. It is ISO 9001 certified.

LACKS ENTERPRISES, Grand Rapids, Michigan 1991 – 1994

Production Supervisor

• Supervised a team of 32 production workers in the painting, inspection, and packing of plastic molded parts for the automotive industry. It is ISO 9001 certified.

EDUCATION

• Working on Masters in Management Degree, at Aquinas College. (Estimated graduation date of 2013)

• Bachelor of Science Degree in Business Administration, Aquinas College, Grand Rapids, Michigan. (Concentration in Human Resources Management). Graduated with honors: Cum Laud. 3.7 GPA

• Six Sigma Green Belt Training through GE at Steelcase 2005.

MILITARY SERVICE

US AIR FORCE, Minot AFB 1974 -1979

Police Armory Crew Chief, E-5 SSGT. Honorably Discharged

• Supervised a crew of Police Armory personnel in the security, inventory, and issue of over $1 million dollars in weapons, ammunition, and equipment.

• Awarded Air Force Commendation Medal and various citations for outstanding service.

COMMUNITY SERVICE

• Served on the Board of Directors for Kent Client Services (AKA Thresholds)

(A United Way agency serving the needs of developmentally disabled adults)

• Served on the Board of Directors for local chapter of American Society for Quality.

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