Customer Service Sales
Resume:
Calvin Ramhold
******@*****.***
Hoboken, New Jersey 07030
Recent graduate with BS in Biology from Penn State University, possessing technical and customer service related experience, seeking sales oriented position.
EDUCATION:
The Pennsylvania State University, University Park, PA
Enrolled: August 2005
Bachelor of Science in Biology, graduation December 2009
Minor in Psychology, graduation December 2009
Relevant Course Work: Medical Embryology, Molecular Medicine, Organic Chemistry, Ecotoxicology, Evolution of Infectious Diseases, Cell Signaling, Statistics, and Molecular Biology
EMPLOYMENT:
Johnson&Johnson, Morris Plains, NJ 2/2010 -Present
Specification Quality Specialist – Technical Writer
• Develop and maintain working relationships with sales team for suppliers of raw materials to obtain technical documentation and have a viable resource for further communication when needed.
•Write, revise, and issue raw material specifications and other technical documents, including change controls in cGMP compliance to meet FDA guidelines.
•Involved in the hiring process and function as a mentor to new members of the team, implement the training of new employees, and create and present courses to expedite their progress.
Ruby Tuesday, State College, PA
9/2007 - 12/2009
Server, Bartender
•Effectively communicated with guests while being a strategic salesperson to their own personal needs, ensuring they had an apposite dining experience.
•Maintained a positive attitude as well as an approachable personality no matter how stressful or busy the situation became.
•Developed adept multi-tasking, interpersonal, and organizational skills.
Zurich Insurance, Manhattan, NY
Summers 2006, 2007
Summer Intern
•Trained as an underwriter’s assistant, gaining valuable insurance skills, including quoting worker’s comp policies and issuing and verifying bureau files.
•Compiled a new hard file system for the office and became proficient in sending and inputting files to storage to support compliance and regulatory procedures.
EXPERIENCE:
Penn State Dance Marathon- THON 9/2007- 3/2008
Rules and Regulations Captain- EMS Liaison
•Recruited possible team members on campus and interviewed hundreds of candidates.
•Led a committee of 45 fellow students which included the responsibility of planning agendas and meetings, writing weekly reports, delegating responsibilities, and motivating my committee members all year long.
•Established thorough communication with EMS workers throughout the year and during the event weekend, to provide adequate resources when needed.
Contact this candidate