Project manager / engineer

Harish Krishnan

**** *** **. *******, #***, Montreal, H3H 2J7

*********@*****.*** /514-***-****

PROFILE

• Four years of solid experience in sales and customer service of technical equipment with a background in mechanical engineering.

• Strong team player with experience in collaborating with application engineers and industry specialists for providing the optimum technical and commercial support(RFIs&RFQs) to the customers and maintain high level of customer satisfaction.

• Expertise in providing technical assistance to clientele and provide technical mentoring by regularly communicating with them through regular and consistent communication.

• Superior people skills, computer skills, time management and organizational skill.

• Eligible for OIQ certification

• Outstanding communication skills in English.

EDUCATION

Master of Applied Science, Mechanical Engineering Jan 2009-Expected July 2011

Concordia University, Montreal

Bachelor of Technology, Mechanical Engineering Sep 2000- Jun 2004

National Institute of Technology, India

Relevant Courses: Thermodynamics, Fluid Mechanics, Hydraulic machines, Dynamics of Machines, I.C. Engines & Turbines, Machine Design, Heat Transfer ,Engineering Drawing, Thermal Machinery, Elements of Electrical and Electronics Engineering

WORK EXPERIENCE

Sales and Application Engineering- Asia Pacific

Carmel Group Inc, Montreal, Canada Jan 2011-Till Date

• Prospecting for new accounts in the OEM/ Distributor channel for Industrial Markers in the Asia pacific region for auto manufacturers and Tier 1, 2 &3 suppliers.

• Developing existing accounts in the Asia-pacific region for lines in industrial & dental markets.

• Responding to the customer enquiries and providing required technical and commercial support by (RFIs and RFQs).

• Communicating to the R&D and product development team special customer requirements and act as a liaison between the customer and the technical wing of the company.

Product Development

Department of Mechanical Engineering, Concordia University Jan 2009- June 2011

• Product development engineer with the Laser Metrology and Micromachining Lab.

• Designed and developed accessories for FTIR spectrometer

• Conducted experiments with the multidisciplinary Cancer research team on using the FTIR for cancer diagnosis.

• Read and interpreted blue prints, technical drawings and computer generated reports

• Reviewed product plans and made recommendations based on design objectives and cost analysis

• Reported test data and developed process design criteria based on the practical implementation of the test results by statistical control charts and ASTM standards

Sales Application Engineer July 2004- July 2008

Shriram Pistons & Rings Ltd., India

• Coordinated with a team of technical sales and support staff in technical support process for automotive components market in the Indian sub continent

• Application engineer for the Diesel Engines in Tractor, Light and Medium Commercial Vehicle segments

• Developed strong theoretical and practical knowledge of diesel engine function and trouble shooting by extensive travelling to customer locations.

• Organized the launch of new product lines and custom made solutions and collaborated with the sales team for the implementation of multiple growth strategies for the development of specific sales segments in the retail sector.

• Coordinated with the sales team in the pre-sales activity including proposal generation, negotiation, technical documentation, pricing and successful closing of the sales lead with major OEM clientele on turn key projects.

• Directed the support staff in understanding and resolving customer complaints and improving customer satisfaction in distributor and OEM sectors.

• Represented the company in technical exhibitions in the Indian subcontinent.

ADDITIONAL EXPERIENCE

Teaching Assistant - Engineering Drawing and Design 2010-2011

Department of Mechanical Engineering, Concordia University

• Assisted in designing and conducting the course, grading ,quizzes and assignments and answering student queries

Co-op Engineer, Indian Institute of Technology, Delhi 2002, 2003

• Coordinated with a research team in Internal Combustion lab for synthesizing bio-diesel.

• Studied the different engine rigs at the IC Engine Lab and assisted in service and maintenance.

COMPUTER SKILLS

• AUTOCAD 2011, Solid works 2010, CATIA V5,

• MS OFFICE, Windows & Linux Platform

LANGUAGE SKILLS

• English, French, Hindi, Malayalam & Tamil.

REFERENCES AVAILABLE UPON REQUEST

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