Asmeret Afewerki
**** ******** **, ****# **** South
Falls Church, VA 22041
Cell: 703-***-**** Home: 703-***-****
Email: ***************@*****.***
Career Profile
v Well organized and detail oriented with 15 years of accounting experience
v Outstanding written and verbal communication skills
v Excellent analytical problem solving and time management skills
v Resourceful in the completion of projects and effective at multi-tasking
Experience
May 1983 – January 2008 Hotel Washington Washington, DC
Credit Manager, Accounts Receivable, Accounts Payable, Credit Card Auditor, Income Auditing
v Increased revenue by obtaining past due and bad debt collection
v Performed accounts payable functions for vendors and expenses
v Managed vendor accounts generating weekly on demand checks
v Collected and inspected all in-house accounts to confirm adherence to accounts receivable policies
v Reviewed and approved all requests for credit in accordance with in-house policies
v Prepared payment vouchers in the integrated Fidelio systems against supporting documents
v Contacted delinquent accounts to resolve customer issues
v Maintained accurate invoicing of credit card sales
v Balanced credit card sales transactions for all food & beverage and front desk charges
v Processed charge backs
v Resolved billing questions in a timely manner
v Provided customer service and responded to customer inquiries
v Trained new recruits in accounting system
v Served as primary point of contact for resolving all guest issues and problems
v Maintained and implemented accounting operating procedures
Education
1984-1986 Northern Virginia Community College Alexandria, VA
Accounting classes and Computer classes
June 2008 - December 2008 Computer C.O.R.E Alexandria, VA
Basic Computing Certificate
Skills
Software: Microsoft Office, Fidelio, OPERA, QuickBooks
Internet: Netscape, Internet Explorer, Firefox
Languages
Fluent: English, Amharic and Tigrigna