System Manager

LOUIS M. BARNES **** Devine Street, C*

Columbia, South Carolina, 29205

803-***-**** Mobile

**********@***.***

_______________________________________________________________________

KEYWORDS

IBM and AMDAHL Mainframes, MVS and UNIX operating systems, Multi-Platform

networking, proficient in Helpdesk functions, OS/390, Z/OS, AS400, VM,

TCP/IP, JES2, JES3, Thruput Manager, knowledge of SQL, CICS, DB2, IMS,

Enterprise, Remedy, Connect Direct(NDM), Microsoft Word, Lotus Notes,

CMIT, CA7, SAR, CTC.

OBJECTIVE

A position as a System Support Specialist with a vibrate thriving corporation.

QUALIFICATIONS

Able to resolve processing issues while troubleshooting system software in MVS and UNIX environments.

Manage the Parallel SYSPLEX to provide increased system availability and incremental capacity through support of Z/OS microprocessors.

Consistently achieve 99.4% system integrity for an MVS environment with minimal downtime.

Supervise personnel within a specialized computer environment while sustaining a high level of integrity to system software.

Coordinate effective verbal and written communication via conference calls, meetings while executing change controls in order to manipulate system software.

Trained new individuals within the MVS environment as well as function as substitute supervisor, In-Charge, with all of its responsibilities.

PROFESSIONAL WORK EXPERIENCE

Computer Sciences Corporation 2006 – Present

Sr. System Analyst

Support a multiplatform environment for off and on shore companies as a service provider for both government and non-government accounts to maintain system integrity at industry leadership level.

AT&T 1984 - 2006

1993 – 2006 Data Processing Associate- Level 3 Alpharetta, GA

Implement new system software changes to large IBM mainframe in an OS/390 environment while maintaining system integrity.

Proactively analyze and troubleshoot potential problems with quick critical thinking to skills. Manage 99.4% system availability.

I functioned as supervisor which required scheduling personnel, negotiating problem resolution at critical moments to achieve maximum system integrity while serving customers.

Research database issues to administer repair while promoting customer care, through help desk responsibilities of inspecting DB2, CICS, IMS and Connect Direct.

Maintain ACTT ticket queue and activity log for all calls, network issues and resetting of passwords to meet security requirements.

1989 1993 Data Processing Associate-Level 2 Alpharetta, GA

Managed a multiplatform environment for improvement external and internal customer use of the operating system. I also contributed to facilitating database management integrity to maximize system efficiency.

1986 - 1989 Teleprocessing Group- Level 6 Piscataway, NJ

Implemented installation of the MVS system software to ensure timely cuts for improved processing. Proactively investigated databases via console alert tools.

1984 1986 Senior Data Processing Associate Piscataway, NJ

Tracks and controls data using disaster recovery for company security purpose. Achieves use of machine peripherals to execute day to day activities for improved resource usage.

EDUCATION and TRAINING

1984 - 2006 AT&T School of Business Alpharetta, GA

Alliance Coursework (employee growth and development) included:

A+ Course completion

UNIX Intro and fundamentals

Basic Computer Operations

Computer System Maintenance/Diagnostics/Repair

Database Maintenance/Network Support

Mainframe/CPU Initialization

MVS System Operations

VM System Operations

Minicomputer Operations/Trouble Analysis

Hardware Installation

Installation and Repair/Cable

Graphic Arts

Batch Processing

Job Control Language

Customer Interface

1991 - 1993 Believers Bible School of Ministry Atlanta, GA

Theology 2 yr. Certificate of Diploma Graduate

1980 1982 Somerset County College North Branch, NJ

Computer Science

PERSONAL DEVELOPMENT AND RECOGNITION

Over 700 hours of training in mainframe system administration.

AWARDS and RECOGNITION

Teamwork

Innovation

Perfect Attendance

Contact this candidate