Edith M. Spiering, CMA
Ormond Beach, FL 32174
********@*****.***
Objective:
To secure a position with an established business as this will open opportunities to utilize my skills based on my education and experience. My desire is to assist with customer care while growing in skills needed as they relate to a well run company.
Skills:
• Office Administration and Procedures, Professionalism, Insurance, Strong computer skills in all Windows O/S, Troubleshooting peripherals, Web-based or propriety software, Strong communication skills, Streamlining processes and costs, Multi-tasking, Team building, Attention to detail, Explanation of issues in layman’s terms to customers. Podiatric Experience: Routine foot care including calluses, corns and ingrown nails (DM and non-DM), Bandaging, Assisting with Sterile Office Procedures, Casting (orthotics, fiberglass and Arizona Braces), Podiatric X-Ray’s, Supply Ordering, Autoclaving instruments, DME dispenses, Suture Removal, Surgery Scheduling, Authorization and Pre-Op Preparation, Diabetic Shoe ordering & fitting, Escribe, Phlebotomy, Vital Signs, Injections, PT Prep, Instrumentation, Mayo setup, Sterilization and Disinfection processes.
Education:
CMA 2010
Anthem Institute, Cherry Hill, NJ
CPR Certified 2010
MCDST Certified 2007
Global Knowledge, Morristown, NJ
Insurance Licensing for Life, Health and P&C 1990-1991
Seminole Community College, Lake Mary, FL
Work History:
Atlantic Podiatry Associates
February 2010 to present
CMA to two Doctors with skills in wound care, x-ray, casting, matrixectomies, surgical scheduling along with all aspects of Podiatry.
Cooper OB/GYN 2010
Medical Assistant Extern
Operated in a large and busy office, both front office and back office fields. The experience & knowledge gained during this prime opportunity has provided practical experience & mentoring needed to hone the skills attained during my student time.
TD Bank, American Water, Towers Perrin 2000-2009
Client Support Analyst II/ Senior Help Desk Analyst
Communications Liaison. Supported the internal staff in US and Puerto Rico with technical issues, password resets & software / hardware problems while working with functional groups to resolve & communicate outages, scheduled or unscheduled. Assisted staff in benefits administration with desktop & peripherals issues, password & rights assigned along with terminations & provided communication regarding roll-outs, upgrades, scheduled maintenance & outages. Lotus Notes SME. QA Analyst.
Mel Himes Insurance Agency, Inc. 1992-2000
Independent Insurance Agent