High School Assistant

Shanava Holland

*** ******* **. ***. *

University Park, IL 60484

708-***-****

*********@***.***

Objective To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Education DeVry University Tinley Park, IL

Bachelor of Science - Health Services Management February 2011

Cumulative G.P.A: 3.5/4.0 (Dean’s List – 5 Semester)

Malcolm X College Chicago, IL

Certified Pharmacy Technician - Advanced Certificate June 2004

Cumulative G.P.A: 3.5/4.0 (Dean’s List – 1 Semester)

Manley Career Academy Chicago, IL

Certified Medical Assistant June 2001

Honor roll: 2000 and 2001

Coursework Health Rights and Responsibilities, Health Services Information Systems, Health Services Finance, Managed Care and Health Insurance.

Technical Skills Oracle, AS400, Word, Excel, PowerPoint, Access and Office Project

Experience DeVry University Tinley Park, IL

Student Assistant – Registrar’s Office 01/08 – 02/11

• Register continuing students

• Maintain student records and files

• Prepare and maintain Excel spreadsheets

of incoming new students and transfer students

• Process student requests for transcripts,

enrollment verifications and grade reports

• Direct incoming telephone calls

Osco Drug South Holland, IL

Certified Pharmacy Technician 10/05 – 07/07

• Received and verified physician orders

• Prepared medication, completed pill counts

and labeled drugs

• Priced and filled customer prescriptions

• Obtained approval from the pharmacist

• Processed Insurance claims

• Assisted in inventory management

and stocking of medications

Umoja Student & Development Corporation Chicago, IL

Office Assistant 11/01 – 01/02

• Greeted guests

• Assisted in office filing, faxing, mailings

• Answered telephones and intercom

• Assisted in bookkeeping

• Prepared daily staff schedules

Clean & Green Chicago, IL

Summer Worker 06/01 – 08/01

• Planted flowers and vegetables around community high school

• Repainted high school railings

• Decorated poster boards for summer social events

Rush Presbyterian Hospital Chicago, IL

Student Volunteer 09/00 – 12/00

• Assisted with the discharge of patients

• Management of phones

• Mail distribution to patients

• Light patient care

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