Laura Guillen Smith
Nogales, AZ **621
520-***-**** www.chandlerhill.com/view/?lauraguillen ***************@*****.***.**
PROFILE: An experienced professional with proven quality and production management skills in the Manufacturing industry. Leads, trains, coaches and motivates associates to offer their own unique skills and talents and collaborate as a team to achieve company goals and objectives. Analyzes the root causes of problems, creating and implementing positive solutions that coordinate marketing projects and increase customer service satisfaction.
AREAS OF EXPERTISE
• Design and Redesign Process
• Project Management
• Marketing Strategies Planning
• New Product Introduction
• Lean/Six Sigma Manufacturing
• Bilingual (English/Spanish)
• Material Disposition
• Quality Control/Assurance
• Cost Analysis, Forecasting, Budget
• Excellent Communications Skills
PROVEN ACCOMPLISHMENTS
Created and implemented engineering and quality systems for a manufacturing department that was already in place as well as the process for one that was transferring facilities. Performed vendor‘s assessment and control plans, analyzing and resolving quality problems through the 5 why’s techniques; implemented SPC systems and led the MBR meetings. Validation on equipment and process.run quality protocolo for production lines.
RESULT: Quality was improved significantly saving and economizing material.
Improved effective utilization of resources for material and equipment improving the routings and the layouts for better production flow lines, balancing them and reducing the operation cost. Applied team development skills, underutilized resources, strategic planning and mentoring in order to revitalize employee performance. RESULT: Reduced waste of resources by 30%.
Transformed production lines to efficient cells in order to improve quality and productivity through the implementation of visual aids, manufactures semiautomatic fixture and LEAN manufacturing techniques. RESULTS: Obtained continuous improvement, reduced operational costs, routings and material.
Consolidated and streamlined the manufacturing process with strong written procedures and work instruction for training and operating equipment, realizing validation process and control planning. RESULT: Significant improvement in productivity, increase in machine operational efficiency and considerable decrease in employee turnover.
Provided manufacturing cost for the implementation of new product introduction with the respective BOM (Bill of Material) and designed new process. RESULT: A successful introduction of new items on the process lines.
Collaborated on new product introduction. Participated in product design and development process, creation of marketing plan and strategies. Expanded planning and sales strategies, programming routes for sales people, re-designed the promotion plan and implemented top-down sales. RESULT: Significantly increased customer base and company revenue.
EDUCATION
Bachelors Degree / Electronic Industrial Engineer - Institute Technology (Nogales)
Masters Degree / MCS Computer Science - Institute of Technology (Nogales)
Masters Degree / MBA/marketing- University of Phoenix
TECHNICAL QUALIFICATIONS
ISO 9000 • Lean/Six Sigma Manufacturing • Excel • Microsoft Word • AutoCAD • Proteus II Eagle (preventive maintenance molding machine) • MTM • Poke Yoke • Kanban • FMEA System
• 5 Why’s(root Causes) • Assembly Computer Software • SAP, People Soft System ,MRP • Minimost/MTM Techniques • Inventory Management • Technical Sales • Marketing Strategies Planning
Laura Guillen Smith
5 Dixon Court
Nogales, AZ 85621
520-***-**** www.chandlerhill.com/view/?lauraguillen ***************@*****.***.**
POSITIONING STATEMENT: A leadership position utilizing analytical, resourceful problem-solving skills to support critical business strategies and results-oriented problem solving in the field of Operations, Project Management for Engineering/Marketing and Quality Control, consistently contributing to company-aligned goals.
PROFESSIONAL HISTORY
University of Valle Nogales, AZ 20009-
Master degree teacher
Rain Bird Tucson, AZ 2009 - 2010
Supervisor - Document Control
• Responsible for developing and supervising the transfer project of the document control system to Nogales.
• Supervised and assured that the data base was updated correctly with all documents and implemented a control system of the in-out documents.
• Responsible for control of graphs and supervision of the document control technician.
Southwest Door Tucson, AZ 2005 - 2008
Manufacturing Product Staff Engineer
• Supervised manufacturing control process.
• Implemented written procedures and improved the quality of process.
• Redesigned process for new product introduction. Reviewed and improved routings.
• Developed layouts and reviewed flow production graphs.
• Supported Marketing and Sales Department.
ITT Cannon Nogales, Son, Mexico 2001- 2005
Manufacturing Industrial Quality Engineer
• Improved quality process and planning of production.
• Enhanced the quality system on assembly and injection molding machine.
• Resolved quality problems. Run quality protocolo. FMEA System,PPM and 5 Why’s
• Planned and schedule production line.
ACCo North America Nogales, Son, Mexico 1996 - 2000
Project and Quality Engineer
• Created and developed new quality incoming department and improved the manufacturing process, reducing the process time and cost.
• Work with supplier and vendors and customer complains.
• Supervised Quality Technicians.
• Designed BOM for new products.
• Analyzed quality graphs: SPC and PPM’s.
• Coordinated project management supporting marketing projects.
ADDITIONAL EXPERIENCE
Production Quality Superintendent (Becton Dickinson medical device) – Supervised manufacturing and quality for medical device manufacturer • Administration/Production (Becton Dickinson, medical device) - Supervised Human Resource department, recruited and trained personnel • Quality Maufacturing engineer (Badger meter medical device) – Supervised manufacturing and quality for medical device manufacturer, molding area. •Electronic Engineer (Rockwell Collings) - Supervised electronic repair and maintenance technicians; managed the secondary operation on electronic assembly line • Owner/GM (Guicamex) – Designed, manufactured and directed sales/marketing • MBA Instructor (University of Phoenix) • College Engineering Instructor (Technology Institute of Nogales and University of Valle).