Project Quality Assurance

Anusha Narayanan Raju

Ph. 602-***-****

Email: *******@*****.***

Experience Summary:

4.4 years of intensive experience in Information Technology and Quality Assurance.

Worked as Programmer Analyst, Test Analyst and End to End Test Manager.

Involved in all the phases of SDLC life cycle like Requirement analysis, Design (HLD & LLD), Component and Unit testing, System Integration testing, Regression Testing and User Acceptance Testing.

Skilled in various testing types like Functional, Compatibility testing, accessibility testing, Multi variate testing, CMAX testing and Mobile testing.

Skilled in the use of Mobile testing tools like Device Anywhere and Mobile User agents and Accessibility tools like Xpresscan, JAWS and Windows Eyes.

Have extensive experience working in Waterfall model and also exposed to Agile testing methodologies.

Expert in application software analysis, design, build, implementation, quality assurance and launch.

Well versed in Testing methodologies and the processes involved in developing and executing Test scripts.

Ability to analyze existing systems, conceptualize new ones, design systems integration, and deploying innovative business solutions using the highest standards of quality control.

Expertise in preparing E2E test strategy , Test Planning, RRA, Setting up test data, Test case Creation, walk through with the business, Test execution, Defect analysis , Preparing and publishing phase wise end to end test reports.

Skilled in the project management tool Clarity activities like sub project creation, sub project closure, creation of cost plan, resource forecasts, raising issues, risks, CRs etc.

Expertise in using Mercury Quality Center for creating new project, adding new users, loading requirements, test cases, executing test cases, logging defects and tracking the defects to closure, creating reports, pulling metrics etc.

Domain experience includes Banking and Financial Services, Healthcare, New Technology.

Expertise in documentation using MS-Office Tools (MS-Word, MS-Excel , MS PPT, MS Visio, MS project plan).

High interpersonal skills and ability to work individually and as a team member.

Technical support to the team, reviews of deliverables, communication with the team, tracking all the deliverables and to impart on job training to the team.

Willing to dig in and research things to expand my system knowledge.

Ability to interact with clients and to work as per clients working standards.

Technical Skills:

Operating System Windows 98, 2000, XP , Macintosh

Databases & Tools Rational Clear Quest, Lotus notes

Test Management Tool Quality Center 9.0

Project Management Tool Clarity

Automation tools Basics of QTP

Accessibility tools XpresScan, Windows Eyes and JAWS

Mobile testing tools Device Anywhere, User Agents

Other Tools & Utilities Omniture, Web developer, Accenture ADO tool, CMAX.

EMPLOYMENT HISTORY:

Name of the company Designation Address of the employer From To Duration(years)

Tata Consultancy Services Assistant Systems Engineer No 185 A, Lloyds Road, Royapettah, Chennai Sep 2010 Jan 2011 4 months

Name of the company Designation Address of the employer From To Duration(years)

Cognizant Technology Solution Programmer Analyst 5/535, Old Mahabalipuram Road,Okkiyam Thoraipakkam, Chennai - 600096 Sep 2006 Aug 2010 3.11 yrs

Professional Experience:

1. HUMANA Duration: Sep 10 – Jan 11

Project: Humana Financial Protection Plan

Role: E2E Test Manager/Test Analyst

Description: Humana Financial Projection Plan is Health care website provided to the customers by

Humana. There are different plans available within Humana that can be availed by customers based on their age and terms and conditions. Humana maintains many websites for customers to enroll and choose different plans and policies by themselves by providing their personal details.

Responsibilities:

• Analyzing the Requirements.

• Sizing estimation

• Resource forecasting

• Identifying the test support teams required and engaging them.

• Prepared sprint wise timelines and deliverables in AGILE methodology

• Involved in scrum calls and sprint planning calls.

• Project management activities in Clarity (Project management tool)

• Preparation of RBT for all phases and test strategy.

• Preparation of Analyze, Design and Build test reports.

• Walk through with the business and the BSA for all the testing artifacts

• Involved in E2E management for the project.

• Providing test support for UAT.

• Leading a team of 6-10 people

2. AMERICAN EXPRESS Duration: May 08 – Aug 10

Project: International & Membership Rewards

Role: E2E Test Manager/Test Analyst

Description for International Projects: The scope of international projects would be to implement the functionalities that are available in the domestic market across all international markets. Mobile initiatives was one the biggest initiative I have worked on where all the PC MYCA pages were implemented across international markets for the most used mobile devices corresponding to the market. I have also worked on New product launch (NPL) projects where a new card product would be launched for the particular international market and all the BAU functionalities have to be tested for the new product. List of international projects worked on are listed below

Project Title Duration

Transaction Data downloads June2010 – Aug 2010

Mobile MYCA Mar2010 – Aug 2010

DTP Alerts Rollout May 2010 – Aug 2010

Falco (NPL) Dec2009 – Jan2010

Apteryx (NPL) Aug2009 – Jan2010

SEO prospect journey Oct2009 – Jan2010

Japan Payflex Feb2009 – Mar2009

SBS Canada – Template AA March2009

Project Zebra Jul2008 - Aug2008

SBS Canada Jun2008 - Jul2008

Description for Membership Rewards Projects: The scope of MR projects would be to enroll card members to various membership rewards programme and tiers such as PR, MR and LF based on their eligibility criteria. The card members upon enrollment can purchase and redeem with the available MR points. Cashback option, points transfer options are also available for the card members. The card members can book hotels and flight tickets using the available MR points. List of membership rewards projects worked are listed below

Project Title Duration

MR enrollment Z Status July2009- Sep2009

Proprietary lending forfeiture May2009 - Sep2009

Blue Cash redemption Aug2009 – Oct2009

Blue sky lowering the reward cost Mar2009 – June2009

PR MR online redemption Apr2009 – May2009

Excise tax reengineering Mar2009 – June2009

Everyday Redemptions Mar2009 – May2009

Pegasus Sep2008 – Feb2009

NG check Sep2008 – Feb2009

Solar Uplift Sep2008

Responsibilities:

• Analyzing the Requirements and finding out the testing scope and the level of testing required.

• Sizing estimation

• Resource forecasting

• Identifying the test support teams required and engaging them.

• Project management activities in Clarity (Project management tool) such as sub project creation, sub project closure, creation of cost plan, resource forecasts etc.

• Preparation of RBT for all phases and test strategy.

• Preparation of Analyze, Design and Build test reports.

• Walk through with the business and the BSA for all the testing artifacts

• Involved in E2E management for the project.

• Providing test support for UAT.

• Leading a team of 6-10 people

3. eBAY Duration: May 07 – May 08

Project: My eBay Next phase I and II , eBay T&M.

Role: Test Analyst/Tester

Description: The scope of the projects were to test the enhanced pages of listing the items , bidding the items and selling them. The pages had many layout changes and it was part of a big redesigning initiative of the eBay website. We had to perform regression testing for the existing functionalities.

Responsibilities:

• Analyzing the Requirements.

• Preparation of Test conditions

• Test case creation

• Walk through with the business and the BSA

• Uploading the scripts to Clear Quest

• Execution of Test cases.

• Defect Tracking & Reporting in Clear Quest

• Defect Re-testing

• Involved in System integration testing, Regression and End to End testing of the application.

• Coordinating with other testers and the application team.

• Preparing and sending the Daily consolidated status report to onsite

4. SCHNEIDER Duration: Oct 06 – Apr 07

Project: Box Management

Role: Tester

Description: Schneider National Inc. is a leading provider of transportation, logistics and related services. Schneider National's transportation solutions include: One-Way, Intermodal, Dedicated, Bulk, Transportation Management, Transloading Services, and International Services.

Role: QA Tester

Responsibilities:

• Analyzing the existing functionalities and new Requirements.

• Preparation of Test conditions

• Test case creation

• Uploading the scripts to QC

• Execution of Test cases.

• Defect Tracking & Reporting in QC

• Defect Re-testing

• Involved in System integration testing

• Preparing and sending the Daily consolidated status report

Contact this candidate