Quality

HELEN HUTTO

Fort Worth, Texas *****

Cell 682-***-**** **********@*********.***

QUALIFICATIONS SUMMARY

Results oriented, self-motivated and innovative thinker known for hands on expertise, consistently pursuing new methods for practical applications of industry specific standards. Experienced in developing quality systems that provide continual improvement with customer focus in regulated industries. Member of ASQ. Expertise includes:

· Understanding of a variety of industrial standards: ISO 9000:2000, AS 9100, AS9102, TS 16949 and ISO 13485

· Knowledge and use of quality tools: Lean manufacturing, TQM, CAR, CAPA, FAIR, FMEA, Control Plans, IQAIP, PPAP, 8 Discipline Reports, 5 Why, 5 S, SPC and GDAT

· Proficient in computer software tools such as excel, word, power point and industry / organizational specific programs such as Job Shop,

EDM, IMDS, QSI, Lotus Notes, Oracle, ETMS, GQMS, EDPM, etc.

· Strong commitment to cost reduction and containment

· Creative problem solving

PROFFESIONAL EXPERIENCE

Ulterra Drilling Technologies, LP, PDC Division of Fort Worth, Texas 2008 – 2009

API Regulated Diamond Cutter Drill Bit Manufacturer

PDC Quality Assurance Coordinator

Created, implemented and maintained the first quality management system to ISO/API standards for the PDC division

· Developed, wrote and implemented all quality documents

· Acquired the necessary inspection equipment to verify product and purchased components in accordance with the requirements of API

· Taught employees how to use inspection equipment, how to complete documents, how to read prints, and quality personnel how to use the

online inspection criteria and related forms to verify purchased product and to initiate SCARs where required

· Coordinated resolution of supplier issues

· Audited suppliers

· Interfaced with engineering and manufacturing

· Determined the inspection criteria for purchased products

Abbott Laboratories of Irving (through Manpower Services) of Irving, Texas 2007 - 2008

Medical Equipment Manufacturer

Supplier Quality Engineer

· Performed supplier audits

· Established and maintained a system for tracking the status of audits, CAPAs, enhancement plans and improvement plans

· Reviewed quality documents submitted by 14 SQEs for clarity and completeness prior to final submission and filing

BEHR Climate Systems of Fort Worth, Texas 2006 – 2007

Automotive Assembly Manufacturer

Supplier Quality Engineer

Managed 20 suppliers of automotive air conditioner products for the large truck division

· Successfully improved quality ratings of four suppliers within one year through diligent administration of supplier quality development

programs

· Resolved complex corrective action requirements with regard to customer complaints by coordinating with suppliers to analyze systemic

and production processes to determine the root cause and ensure adequate preventive actions were implemented

· Strongly supported production and decreased downtime with immediate response and resolution of supplier issues as they occurred

GST Manufacturing of Fort Worth, Texas 2005 – 2006

Sheet Metal Manufacturer and Welding Fabricator of products for restaurant, oil field, retail and other industries

Quality Director

Directed the quality affairs of two manufacturing facilities

· Won the approval of three new customers by restructuring the quality system to accommodate industry standards required by customers

· Created the quality system and environment at company’s second facility which won the approval of two additional new customers

EPM Edge, Inc. / Texas Metal Works of Fort Worth, Texas 1999 – 2005

Precision Machining, Sheet Metal Manufacturer and Welding Fabricator for mutiple industries.

HELEN HUTTO (Page 2)

Quality Manager

Created, implemented and maintained first ever quality system to comply with the requirements of ISO 9000 including objectives and

directives in alignment with the company vision

· Developed the quality system at inception of this small company of 10 employees which provided the basis for earnings of $1million in

its first year

· Composed and implemented the quality manual, operating procedures, control plans, PFMEAs, instructions and other quality

documentation that were the foundation for the quality system

· Resolved customer concerns and complaints

· Improved customer quality ratings from 85% to 97% increasing sales

· provided technical, GD&T, SPC and inspection equipment training for quality and production personnel

· Developed and implemented cross-functional training documentation and classes in all areas of quality and production processes that

enabled uninterrupted work flow in the event of employee absence

· Introduced lean manufacturing concepts, eliminating unnecessary steps

Northrop Grumman of Grand Prairie, Texas 1998 – 1999

Aircraft Manufacturer.

Lead Quality Engineer

Managed the contract source inspection efforts for aircraft product suppliers in the central and east coast regions of the US and sourced 5

local suppliers

· Hired and trained contract labor source inspectors to oversee the quality of product provided to the company

· Provided technical support to contracted inspectors, internal source inspectors and to suppliers

· Conducted supplier product and system audits to ensure all requirements of production were met, avoiding product failure during usage

· Revised the supplier quality requirements to clarify and improve information flow

· Determined acceptance of supplier qualification packages for designated parts or corrective action requirements for the package

· Developed inspection plans for receiving inspection on new products

· Coordinated corrective action resolution with suppliers

· Created desktop procedures and instructions for various functions within the quality department to comply with certification

requirements

Den-Co Machine and Tool, Inc. of Lewisville of Texas 1993 – 1998

Precision Machining, Assembly and Sheet Metal Manufacturer for multiple industries.

Quality Manager

Directed twelve Quality Team Members for a diverse manufacturing facility of sheet metal, machining and light assembly

· Reorganized and reconstructed the quality system and documentation to comply with ISO 9000

· Established and chaired the Steering committee to provide management with a broad range of information and recommendations from all

departments for major decision making efforts

· Reduced costs of receiving inspection 23% through creating and managing a supplier quality development program that significantly

improved the quality of purchased products

· Integrated automated inspection stations in strategic areas of production and assembly which enabled early detection of discrepancies that

may have other wise continued thru other processes ultimately decreasing production efficiency

· Built a strong fact-finding internal and external audit team to ensure that all system requirements were met

Prior experiences in Quality Management were at Plano Machine of Plano, Texas and MECO Mfg. of Grand Prairie, Texas

EDUCATION

Business Management, Chemeketa Jr. College, Salem, Oregon (completed 3years)

FORMAL TRAINING

Advanced Quality Systems Audit Training by Northrop Grumman

Geometrical Dimensioning & Tolerancing through Mountain View College

Skin Quality and Hardness Conductivity certified by Northrop Grumman

Processing of Metals through Mountain View College

Interviewing training through Mountain View College

Certified Lead Auditor with specific reference to FDA by RABQSA

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