Customer Service Data Entry

KAREN HENSLEY

**** ******** *****

Selma, Texas *8154

Phone 210-***-****

*******@*****.***

SUMMARY

Accomplish professional with over 17-years experience in the Data

Entry/Clerical field in a fast-paced high volume environment.

TECHNICAL SKILLS

. Ability to work effectively, independently, and part of a team.

. Detail oriented with problem-solving abilities.

. Strong skills in organization, prioritizing, and multi-tasking.

. Dependable, punctual, and courteous, positive can-do attitude.

PROFESSIONAL HISTORY

|SAFEWAY INSURANCE GENERAL MANAGING |1994-2012 |

|AGENCY - San Antonio, Texas | |

|Data Entry Clerk | |

|Processed all incoming payments received in the mail. |

|Processed payment requests received over the phone. |

|Computed and verified totals on report forms using adding machine. |

|Used data entry device, such as optical scanner, to input data into |

|computer. |

|Assisted in customer service calls. |

|Reviewed files and other documents to obtain information to respond to |

|requests. |

|Filed and stored completed documents. |

|Kept records of work performed. |

|Prepared all outgoing mail, distributed mail, packages and other |

|materials. |

EDUCATION

Career Point Business School, San Antonio, Texas

Niagara Falls High School, Niagara Falls, New York

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