Manager Engineer

Glenn C. Bartholomew

* ********* *******

Kearny, NJ 07032

Cell: 201-***-****

*****.****@*****.***

Objective: Network Administration position that will capitalize on acquired skills, training and experience.

Technology:

Hardware: Dell\HP Servers, Desktops, Laptops, Cisco Routers & Switches, Symantec Spam Filter, Barracuda Spam Filter, Vsphere/VMWare, File to Disk Backup, Nortel Phone System, Avaya Phone System, Network Printers – HP, Ricoh, Canon

Operating Systems: Windows 95/98/NT/2000/XP/Vista/7, Windows 2000/2003/2008 Server

Software: MS Office 97/2000/ 2003, Exchange 2003, Veritas Backup Exec, Symantec AV, Websense, Remote Desktop/Terminal Services, Misc. Phone, Switch & Printer GUI’s

Experience:

Aug 2009 – Jan 2011

BITS, LLC

Network Engineer\Consultant

• Design and Implementation of new infrastructure or upgrading previous network

• Upgrading previous Email System to Microsoft Exchange

• Design and Implement MS Server 2008 Cluster Server for redundant file sharing

• Configured two MS Server 2008 Domain Controllers clustered for redundant role sharing

• Configured Domain Controller for DHCP, DNS, and File Sharing

• Install and configure Antivirus Solution with daily scans and virus definition updates

• Implemented Backup solution with 10TB File to Disk Backup Full/Inc/Dif coordinating jobs

• Configure secure line into network to work remotely – VPN and Terminal Server

• Monitor and respond to any and all issues from several locations 24 x 7, remotely if possible with a number of remote tools

November 2001 – April 2009

The Gale Company

Network Administrator Jul 2005 – Apr 2008

• Responsible for daily network administrative tasks including evaluation, acquisition, implementation, and problem resolution of all hardware, software and IT procedures.

• Managed all Windows 2003 Servers and Workstations (Windows 2000\XP) in NJ.

• Managed all user accounts, security groups and distribution groups with Active Directory.

• Build/Configure Domain Controllers – DHCP/DNS/Wins; FSMO Role Configuration

• Managed all inventory and ordering of defective parts for all servers and workstation.

• Configured and maintained backup procedures and policies – Full Backup of each Exchange information store with a disk to tape to virtual disk environment each night. Full/Incremental backup of all file servers nightly.

• Managed all backup hardware including – Overland Reo 9000, Neo 4000 and EMC Clarion X300.

• Responsible for all network infrastructure changes adhere to any and all Sarbanes Oxley policies.

• Managed Symantec Antivirus Corporate Edition 11/10.2/8.1 on the servers and workstations. Configured live update, daily scans, backup logs, and definition updates to the clients.

Jan 2003 – Jun 2005

Desktop Support Specialist/Network Support

• Troubleshoot LAN/WAN, Wireless Issues

• Maintained, Configured, Troubleshoot any issues with VOip phones - Cisco Call Manager Administration

• Support 500+ Users Worldwide – Central Data Center w 15+ Remote Sites

• Microsoft Exchange experience – Rolled out 3 exchanges boxes to better allocate the information stores

• Active Directory – Creating group policies, groups, users and delegating permissions

• Manage Database Applications in house and Remote Sites – VPN Back and Point to Point

• Computer Roll Out – Imaged and deployed 250 PC’s to Corporate Office

• Manage Blackberry Server – 100+ Users, Email and Calendar Wireless Reconciliation, Redirected via in house Exchange Server

• RightFax Deployment – Built RightFax Server, including installing Pri-Line card, as well as deploying new client to company

• Implementing Network Printers – Marketing & Constructions dept. require Hi-Speed color printers to be networked with set priorities and little downtime

• Maintained Backup Tape Schedule, as well as any file restorations –Veritas Backup Exec

• Symantec Antivirus Administration – Configure updates, scheduled scans – Resolve any virus outbreaks that happen to get through filter/firewall

• Websense Administration – Setup groups and policies for the different dept.’s requiring different access

• Troubleshoot external users trying to remote-in with my RAS at home

• 24 x 7 Hot Phone Support

• Support Executives Home Networks - Execs were given machines to take home to work remotely after hours thru VPN connection

Nov 2001 – Dec 2002

Call Center Technician\Help Desk

• Tier One Phone Support

• Supported LAN Connectivity

• Desktop Builds and Roll Out

• Supported all Desktop Applications

• Cisco VPN Client and AT&T Dialer account configuration and support

June 2001 – September 2001

Journeys Kids

Assistant Manager

• Head Salesperson on the Floor

• Managed Hours and Schedules of other Employees

• In Charge of Stock – Deliveries, Receipts, Ordering

August 2000 – May 2001

Immedica

Asst. Production Planner

• Planned when Products would be built and shipped out

• Order parts/pieces for Products to be constructed

• Light Computer Troubleshooting

Education:

Oct 2000 – April 2001

The Chubb Institute of Technology

Certified Computer Technical Support

Montclair State University

September 1999 – January 2000

3 Computer Science Courses

Certifications:

Microsoft Certified Professional

Computer Technical Support – The Chubb Institute of Technology

References available upon request

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