SUMMARY OF QUALIFICATIONS
More than * years of diverse, customer service experience including retail, tourism, and concierge activity. With 2 years of maintenance experience.
Adaptable, organized, result and detail oriented individual with excellent interpersonal skills.
Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
A team player also capable of working independently with minimal direction.
EDUCATION
International Academy of Design and Technology Chicago 1/2007-10/2009 Major: Graphic Design
Illinois Institute of Art Chicago 1/2004- 6/2006
Major: Visual Communications
Chicago State University 8/2002- 1/2004
Major: Art Studio Concentration
RELATED EXPERIENCE
Old Navy, Chicago IL 5/2004-05/2008
Sales Associate
I was responsible for selling various items, maintaining the stores visual integrity as
well as helping customers with inquiries. In addition to my customer service duties
I was a part of the Logistics staff and I performed logistics duties for 2 years.
Willis Tower Skydeck, Chicago IL 5/2008- 11/2010
Skydeck Associate
At the Skydeck we are responsible for making sure that customers have a great experience during their visit by answering questions, giving directions, taking photographs, and easing one’s fear of heights.
Chicago Childrens Museum Gift Store, Chicago IL 5/2010- 9/2010 Sales Associate
Being located directly before the Childrens museum it’s self I usually set the tone as to what kind of experience the customers will have by giving directions to the museum as well as other attractions at Navy Pier, and also making the in-store experience memorable by demonstrating how toys work for kids and playful adults.
Computer Proficiency
Adobe Photoshop, Adobe Illustrator, Adobe InDesign Powerpoint, Microsoft Word, Windows, and Apple computer operating software