Crysteena Douglas
***** ******** **, ******** ******* CA 91342
818-***-**** (cell)
********@*****.***
EDUCATION
Loma Linda University, Loma Linda, California
Master’s of Social Work, March 2009
Johnson & Wales University Miami, Florida
B.S. in Criminal Justice, March 2006
SKILLS AND SOFTWARE EXPERIENCE
Fluent in Microsoft Office. Excellent written and oral communication skills.
EXPERIENCE
Social Work Temp ProMed Personnel (10/09-12/09) New York, NY
• Wrote court reports and attended court hearings
• Planned monthly self-esteem building outings for group home youth
• Facilitated crisis intervention
• Provided casework counseling to clients and their families
Caseworker Abbott House (02/09-8/09) Bronx, NY
• Planned and coordinated therapeutic and counseling services for children and biological parents
• Engaged in needs assessments, and formulated goals of treatment plans
• Provided referrals to community resources
• Submitted appropriate documentation of all contacts with clients and collateral contacts
Child Protective Services Intern Department of Children’s Services (09/07-06/08) San Bernardino, CA
• Maintained accurate and timely case notes
• Conducted risk assessments on an ongoing basis
• Provided therapeutic case management services
• Conducted regularly scheduled home visits
Social Work Intern Arroyo Valley High School (09/06-06/07) San Bernardino, CA
• Facilitated individual and family counseling sessions for adolescents in low socioeconomic groups
• Provided referrals for adolescents whose diagnosis surpassed the scope of practice for social work interns
• Participated in multidisciplinary team meetings with teachers, administrators, counselors
and parents
Front Desk Attendant Riande Continental Hotel (01/06-03/06) North Miami, FL
• Insured the overall satisfaction of the services rendered by the hotel
• Responsible for handling cash drawer of one thousand dollars daily
• Responsible for all customer transactions
• Handled all customer inquiries and complaints
Daycare Attendant Brown Family Daycare (11/03-01/04) Lancaster, CA
• Facilitated activities which provided social and educational development
• Encouraged the natural development of the children’s fine and gross motor skills
• Responsible for the supervision of 7-10 children