Lois (Jo) Hanusch
**** ******* **. ******, ** ***13
***********@***.***
Tel: 254/913-6267
Personal Statement:
I am a friendly, outgoing individual. I am willing to go above and beyond my responsibilities and duties to help
others. I have many years experience as a patient service specialist and team interaction. (Including:
patients/customers, vendors, nurses, physicians and techs) I love challenges and I am seeking a position where my
skills will be most useful, and learning is a must!
Work Experience:
Patient Service Specialist level II (Dec. 2001 – April 2012) Full time: 30 40 hrs. Per wk
Scott & White, 2401 S. 31st St. Temple, TX Jessica Smith: 254/724 4688
Some of my duties and responsibilities include but are not limited to:
1 Maintenance of physician books and schedules.
2 Patient/customer care coordination. (Ex: consults, labs, radiology testing, etc…)
3 Order entry
4 Insurance verification, loading and authorizations
5 Charge entry experience
6 Answering phones and directing calls
7 And much more
Education:
SWU (Scott & White University) (March 2011)
Certificate in Medical terminology
High School Diploma – Belton High School, Belton, TX
I took marketing education classes I and II.
References: Available upon request