B. Brent DeFranco
Four Oaks, NC 27524
***@***************.***
Information Technology Administrator with expertise in a diverse range of technologies within the computer and audio visual field. Demonstrated successful administration, troubleshooting and implementation of networking, internet technology, research & development, and desktop support in a medium sized local newspaper/commercial printing operation and automotive dealership. Well versed in Microsoft, Apple and Linux computers. Well organized self-starter and able to manage, perform and train others on most Information Technology related task or projects.
QUALIFICATION HIGHLIGHTS
• Information Technology
• Prepress/Graphic Design • Project Management • Customer Support
• Sales Staff Support
• Desktop Support
• Networking • Database Administration • Internet Technology • Research & Development
• Photography and Image Manipulation
• WAN/LAN • Troubleshooting • Able to Train • Server Management
• Search Engine Optimization
• Microsoft/Apple/Linux
PROFESSIONAL EXPERIENCE
Rayco Eurospec Motorcars
IT Administrator / Webmaster / Vehicle Marketing February 2007 – Present
Administration of Network and Computer systems (Windows XP, 2003 Server, Linux) for a Exotic Car Dealership. Duties also include maintaining website, photographing and marketing a 80 car inventory of mostly exotic automobiles. Working with cars.com, autotrader.com and vehix.com to better our position of search results in our market. Design, build, program and perform Search Engine Optimization for dealership website. New inventory check-in and vehicle description. Coordinate with Recon Department for schedule of photo shoots. Photograph and digital enhancement of exotic inventory. Research, purchase and implement company wide Finance and Inventory Management system. Design, build and troubleshoot linux (ubuntu) file server. Maintaining inventory management system, MS Access, All-Data and Autos2000 Systems, Research and deploy PBX phone system. Sales staff support and customer support when needed. Design of Dealership print advertising campaigns.
Press Enterprise, Inc.
Information Technology Network & Systems Administrator November 1981 – 2007
Administration of Internet and Information Technologies for medium sized local newspaper and commercial printing company. Oversee and perform duties required for installation and support of all computer, networking and communication needs for over 400 employees in Bloomsburg location and 3 remote locations.
Design, development and public support (telephone and email) of leading online newspaper. Project leader and performed most website, database and network design. Research and recommendation of software, servers and secure payment methods. Train editorial staff on workflow to convert print edition to online edition.
Research and implementation of high-speed data network between Press Enterprise and large grocery store chain in Sunbury for transfer of graphic files. Negotiate with vendors for fiber network lease. Research, purchase and install Cisco 2500 series switch.
Research, purchase and install email server. Migrate 200 users from old server to new server. Support and training for email (Mac and PC) programs.
Research, recommend, purchase, build, install and support of Windows 2000 Server. Lead contact for project. Provide support for end users. Manage disaster recovery methods for server.
Provide overall set-up and support for 10 servers: Windows 2000 server, NT 4.0 server Unix and Mac OS X server.
Recommend, Evaluate and Lead for Agfa Apogee CTP system.
Provide overall set-up and support for over 200 PC and Macintosh computers in several departments and 4 locations. Evaluate, recommend and purchase software each department.
Prepress Support Tech, preflight documents, recommend and use graphic and prepress software. Color Scanning and prep for prepress. Graphic Design of covers and special projects.
Provide technical support for CEO, President and Publisher on Internet and Remote access technologies.
COMPUTER SKILLS
Apple Certified Help Desk Specialist
Apple Certified Technical Coordinator
Test Out home study MCSE, MCSA, Cisco CNA.
Install hardware and Operating software on Windows 9x, 2000, 2003 & XP Pro.
Install hardware and Operating software on Macintosh and Mac OS X.
Install and configure Unix and Linux operating systems on various hardware.
Configure and troubleshoot networking and printer issues.
Configure and troubleshoot networking hubs, routers, switches and firewalls.
Able to train and support staff on Information Technology software and hardware.
SOFTWARE SKILLS
Internet: Web Browsers
Email Programs
FTP programs
Antivirus Programs
MySQL/PHP
Dreamweaver
Office: Microsoft Office Suite
(97 – present)
FileMaker Pro
Apple Pages
Apple Numbers
Apple Keynote
Graphic: Adobe Creative Suite
Adobe Photoshop
Adobe InDesign Adobe Illustrator
Adobe Acrobat
Quark Xpress
SPECIAL SKILLS
Design, build and maintain website and print projects for home based business.
Graphic layout and design of publications for Redflag Media’s Stereo-Type publications.
Sell and install high-end home and car audio/visual equipment for local retailer Music Matters.
EDUCATION
Columbia Montour Area Vocational Technical School
Bloomsburg, PA June 1982.
Course of Study: Graphic Arts
REFERENCES:
Available upon request.