Customer Service Sales Representative
Resume:
Craig Fletcher
*** ****** ******, *********, ** *7631
*******@*******.***
OBJECTIVE
To gain a suitable position in an environment where I can utilize my outstanding team work ability and strong interpersonal skills to benefit the organization
EDUCATION
Monroe College, New Rochelle, NY
B.A., Hospitality Management, expected 2011
College of Agriculture, Science and Education, Jamaica
A.S., Hospitality and Tourism Management, Major in Food and Beverage, 2008
Executive Housekeeping Training, Lhs Companies, Pensacola FL
May 2009 - July 2009
TECHNOLOGY SKILLS
MS Office
PROFESSIONAL EXPERIENCE
Shift Manager/Cashier/Sales and Customer Representative June 2009 - June 2010
Ben and Jerry's, Englewood, NJ
• Supervised 5 employees during shift, including training and evaluation
• Provided excellent customer service when responding to inquiries resulting in customer satisfaction
• Managed cash register
Sales Associate
Nike Factory Outlet Store, Paramus, NJ Jan 2010- June 2010
• Provided superior customer service
• Sell items to customers in a professional manner
• Worked as a team to achieved and surpass organizational goals
Customer Service/ Sales Representative Oct. 2008 - May 2009
Dmark's Technology, Jamaica, Spanish Town
• Oversaw monthly expenses, including paying company utility bills
• Handled customer questions about product and services
• Managed inventory process, including receiving and storing
Supervisor/Ride Operator June 2008 – Sept. 2008
Family Kingdom Amusement Park, Myrtle Beach, SC
• Ensured patron safety by giving instruction about rides
• Operated equipment and tested daily to ensure patron safety
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