GIS Analyst
Resume:
Giuseppe Guglielmetti
*********@***.***
OBJECTIVE
To obtain a position in management, where I can use my leadership, team-building, planning, and technical skills to successfully meet the needs of any organization.
QUALIFICATIONS/ACCOMPLISHMENTS
• Provide timely, accurate, and detailed forecasts.
• Served as the client’s application expert; ensuring product set up is consistent with the client’s goals.
• Trained, and supervised a team of employees, and assistant managers responsible for all various operational functions.
• Experienced in developing effective relationships within accounts, including key executives.
• Track record of over-achieving quota in past positions.
SKILLS AND ABILITIES
• Quick learner with strong working knowledge of software, hardware, networking, operating systems, and security applications
• Superior analytical and problem-solving abilities, with track record of improving operations.
• Proven ability to diagnose, troubleshoot, and resolve technical problems.
• Experience dealing with multiple tier deployment (Dev, QA, Stage, Production)
• Experience working in production level applications with direct customer exposure
• Experience working in high-performance environments
• Excellent debugging, profiling, and optimizing code, queries, and databases
• Strong account management skills, and exceptional people skills.
• Ability to train end users across multiple business levels
• Outstanding verbal and written communication and presentation skills.
• Ensure that clients are properly trained in areas of the application related to their specific job function.
• Experience with creating and managing client application utilizing SQL Server.
• Assist in the review of client processes and the development of new work flow plans.
• Interfacing with customers remotely and on site regarding strategic account direction.
• Manage client relationship, and foster an environment which will lead to additional product adoption.
• Proficient in the use of Microsoft Office Suite.
• Able to create spreadsheets, run reports, and create database forms.
EMPLOYMENT HISTORY
Guest Services/Bellman, 2002 – 08
The Townsend Hotel, Birmingham, MI
Effectively interacted with a diverse customer base. Provide excellent guest service to ensure repeat business. Handled various guest requirements such as; gave accurate directions and necessary information to guests, assisted with guest luggage, escorted guest to the room, valet park guest vehicles, delivered messages, parcels and other guest amenities. This was a PT position.
Document Coder, 2003 - 04
Lumen Legal (formerly Contract Counsel, Royal Oak, MI
Document Management for GM Legal Services
• Operated multiple high volume scanning equipment
• Interfaced with staff to direct and deliver high quality standards and productivity.
• Handled all imaging requirements as necessary to meet client needs.
• Perform quality assurance/quality control checks on clients to ensure all client and sales objectives are being met.
• Became a full-hire at Xerox, after successfully fulfilling the role of a lead.
Document Prep, 2001 -02
Express Personal, Auburn Hills, MI
Worked at client site (MSX International). Operated high-volume scanner equipment, engaged in coding documents and performed data entry.
EDUCATION
Bachelor of Arts – Geography/Urban Studies
Wayne State University, MI
MSIS - Management of Information Systems
Lawrence Tech University, MI
MBA – Business Administration (expected graduation 12/2010)
Lawrence Tech University, MI
NOTES / OTHER INFORMATION
• Unlimited travel ability, willing to relocate.
• Dual citizenship (USA/Italy).
• Authorized to work in any of the European Union (EU) countries.
• Fluent in Italian.
Available to start upon request
Contact this candidate