Customer Service Assistant

Gina Leon

*** *** **** ****

Lawrenceville, GA **045

Cell: 678-***-****

Home: 678-***-****

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To obtain a position as a customer service rep, where my knowledge expertise and hard work will improve profitability and improve overall business.

Experience:

Sales clerk/Customer Service Jewelry Store New York, NY January 2009 – June 2011

Established regular communications with the jewelry provider and adhering to agreed-upon distribution guidelines

Responsible for promoting merchandise,

Responsible for displaying merchandise for customer appeal and, helping with purchases

Office Assistant/Customer Service

American Institute of Certified Public Accountants New York, NY Sept 2004 - Dec 2010

Assume receptionist duties greet public and refer them to appropriate staff members, answer phones on a 10 line switchboard, route calls, and take messages

Assisted customers and staff with administrative duties as requeste

Assist with completion of necessary reports as requested

Maintained appropriate interpersonal relationships with customers, employees, peers, and consumers

Cashier/ Customer Service Thriftway Stores Pharmacy New York, NY October 2001- April 2004

Compute and record total of transactions

Greeting customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Process merchandise returns and exchanges

keep periodic balance sheets of amounts and numbers of transactions

Skills: Microsoft word, Basic computer skills, communication skills

Education: Bramston Ort College, Medical Assistant

Everest Institute, Dental Assistant

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