Power Plant Customer Service

Saba Mokhtari

Cell# 707-***-****

*********@*****.***

EDUCATION

Certification in Primavera (P6) Basic - DrMcnatty & Associates, Inc. 11/2010

Certification in Primavera (P6) Advance Resourcing - DrMcnatty & Associates, Inc. 11/2010

Master of Arts in Psychology-North Central University 1/2003

Bachelor of Arts in Psychology- University of California, Irvine 6/1988

PROFILE

A strategic, circumspect thinker, able to swiftly identify solutions and opportunities for efficiency

A highly organized and detail-oriented professional, able to drive multiple priorities in an intense environment

A collaborative individual with excellent communication skills, able to drive cross-functional efforts

An effective team leader who can lead, coach, and provide leadership, including strong development of goals, objectives, and performance success criteria

COMMITTEE

Humboldt Bay Power Plant Safety Committee

SPEAKING ENGAGEMENTS

*Humboldt Bay Power Plant-Eureka, Ca

(Exercise behind the desk) 1/2009

*Humboldt Bay Power Plant-Eureka, Ca

(Psychology Behind Safety at HBPP) 4/2009

*Power Generation Safety Committee- Sacramento, Ca

(Psychology Behind Safety at HBPP) 6/2009

*Humboldt Bay Generation Station-Eureka, Ca

(Ingredients to Team Building and Stress Busters) 2/2010

*Argonne National Laboratory- Chicago, IL

(Team Building and The Human Side of Decommissioning) 4/2010

ADDITIONAL SKILLS

*Excellent communication, facilitation and presentation skills

*Excellent organizational and project management skills

*Ability to handle confidential issues with discretion

*Ability to maintain a professional demeanor under pressure

*Ability to acclimate to different work styles

*Ability to negotiate, influence and build consensus among peer subject matter

*Have excellent attention to detail

*Superior customer service skills

*Team Building

*Leadership Development

*Conflict Resolution

*Health & Wellness

*Employee Development

OTHER INFORMATION

*US Citizen

*Valid Driver’s License

*Able to obtain unescorted access and maintain it

*Able to obtain and maintain all training and qualifications

*Able to work overtime

*Available to start immediately

*Construction and Decommissioning experience

MEDIA EXPERIENCE

Wrote two articles per month for Humboldt Bay Power Plant’s Newsletter on Health & Wellness

PROFICIENCY

*Ms Office including Word, Excel, Outlook, PowerPoint

PROFESSIONAL EXPERIENCE

Site/Project Administrative Assistant

Enercon Services, Inc., Eureka, CA 11/07-02/10 (laid off)

*Facilitated the work flow in order for projects to get done on time

*Coached productivity to employees

*Provided leadership and established a safety culture within the project

*Developed safety training material

*Performed safety training

*Coordinated new employees’ training

*Performed document control duties as assigned

*Performed data entry using Primavera

*Utilized CPPM to assist the Senior Project Manager

*Served as point of contact for inquires

*Displayed exceptional communication and customer service skills in daily email, phone, and face to face interaction with client representatives and suppliers

*Worked collaboratively within a team environment, effectively communicating with internal and external team members and in accordance with company objectives, policies and procedures

*Interfaced and collaborated with all levels of management

*Supported routine and emerging tasks

*Created and modified documents using Microsoft word, Excel, Power point, and Adobe Acrobat

*Set up project binders, forms, spreadsheet, and files

*Maintained project files; prepared files, records, and documents for archiving

*Performed general clerical duties to include but not limited to: scanning, printing, faxing, mailing and filing

*Coordinated production of deliverables including editing/review of reports including quality control

*Coordinated and tracked project submittals and issuing of project documents

*Coordinated company/project activities

*Scheduled meetings including setting the schedule, reserving facilities, arranging for set up and catering, and contacting participants and vendors

*Purchased materials in a timely and cost effective manner

*Explained the plant’s administrative policies and procedure to new employees

*Coordinated relocation and mobilization of Employees

*Recruited for Humboldt Bay Power Plant Project

*Analyzed radiological smear samples using radiological detection system

*Assisted in soil sampling

Sales Representative

Mid City Motor World, Eureka, Ca. 06/07-11/07

*Facilitated the car purchase experience for customers

*Communicated the features of the cars to the customers

*Helped people buy the car that met their needs

*Negotiated terms for the customers

*Built business relationship with customers

Outside Business to Business Sales Representative

Maintenance Engineering, Ltd. Mckinleyville, Ca. 11/06-06/07

*Prospected and cold called.

*Communicated the benefits of Maintenance Engineering's lighting supplies

*Identified the lighting needs of businesses to help them choose the right products

*Built relationships with businesses

*Sold Industrial lighting Supplies

Independent Contractor

Saba Mokhtari, Burbank, Ca. 4/92-1/95

*Provided administrative support as a subcontractor to Environmental Division of Metropolitan Water District of Southern California

*Researched relevant new proposed and approved bills

*Interpreted the policies, rules and regulations

*Prepared reports, and had constant interaction with other divisions, consultants and vendors

Administrative Assistant

Metropolitan Water District of Southern California, Los Angeles, Ca. 7/90-4/92

*Wrote agreements (contracts) for Metropolitan Water District (MWD) and consultants

*Approved the consultants’ invoices based on their agreement with MWD

*Attended board meetings and created minutes from the board meetings

Contact this candidate