rcsresume 2009
Resume:
Ralph C. Solome
Crystal Lake, IL 60014
e-mail: ********@*********.***
SUMMARY OF EMPLOYMENT
Allen Systems Group 12/2005-02/2009
Naples, FL 34102
Enterprise Solutions Engineer
The responsibilities of this role include technical sales presentations, product demonstrations, architecture and environment evaluations, project plans for implementations, problem and solution resolution, post-sales support, and product development liaison. Current responsibility for Pre-Sales Technical Support of ASG’s Products across multiple platforms and technologies. Mobius Management Systems, Inc. was acquired by ASG on June 15, 2007. Mobius products were in the Enterprise Content Management and Business Intelligence arena covering multiple platforms, Web Services. Typical deployments are in Cross- Platform environments to ZOS, MS Sever family, UNIX, with various Web application servers using JAVA technology.
Robert Half Technology 07/2005-12/205
Northbrook, IL 60062
Contract consulting Software Solution Implementations. Software installation and configuration, SQL,XML, 2003Server, 2000Server, MSSQL Server, MSDE, Active Directory.
RCS Consulting Services 04/2004-07/2005
Crystal Lake, IL 60014
Network and Web deployment consulting, hardware and software installation and deployment.
Attachmate Corporation 04/1999 –04/2004
Bellevue, WA 98006
Business Development Engineer – Airlines LOB
My position has responsibility for worldwide sales of software solutions to the Airline and Travel Industry. The solutions interfaced with ERP, CRM, EAI, HR, and many other heterogeneous systems. The solutions were designed to interface with other systems such as Siebel, J. D. Edwards, SQL, and DB2 and bring applications forward in the SOA architecture extending applications to internal and external customers through the web. This includes prospecting of new customers, assessing requirements, development of a solution, sales and presentation, proposal preparation, negotiation, and contract attainment. In addition, there are further responsibilities for several areas including:
• Product Development – New products and features are proposed, outlined, and developed with corporate product development engineering staff.
• Maintenance and Technical Support – Responsibility for sale of and management of customer technical support needs. This includes overseeing System Engineers and on-site customer support engineers worldwide for the Airline and Travel industry.
• Pricing – Work with corporate sales administration to produce and manage product price book including the addition of new products and retiring of obsolete products and SKUs. Promotional pricing and deviation from scheduled pricing are submitted to upper management and must be justified on case by case basis.
• Contracts and Third Party Agreements – Review, amendment and justification of contract inclusions and exclusions with the legal department for customer sales and support contracts. Development and attainment of Non-Disclosure Agreements and working agreements with external partners.
• Marketing – Development of Sales literature and Website product representation. Also responsible for presentation and staffing at Trade shows and Industry events.
• Presentations – Development, production, and tendering of Customer sales, technical and sales training presentations, product installation and demonstration.
Cooper Lighting 1997 – 1999
Elk Grove Village, IL 60007
Project Leader Network and Technologies
This position was responsible for the planning and implementation of WAN and LAN deployment across the enterprise. I was responsible for planning and deploying a Microsoft WinNT domain and Microsoft Exchange mail system across the wide area network. This included hardware and software procurement, assembly and installation; implementation of TCPIP standards, DHCP, DNS, WINS and sub netting; configuring and connecting Exchange Post Offices and rollout to 700 plus users. Platform support was required for WinNT, Win95, Win3.1X and AIX workstations including a full MSOffice implementation. Responsible for planning and implementing the conversion of private-line network to Frame Relay network an implementing an enterprise-wide Internet availability through a T1 and firewall and remote facilities LAN/WAN upgrades. Special responsibility as assigned for e-Commerce project and Web-enabled applications for internal and external users. Included was management of Help Desk and technical support personnel across the enterprise. Day- to-day management of the domain, TCIP network, Exchange and user management was also tasked.
Delta Air Lines/ Transquest Information Solutions/ Delta Technology 1983-1997
Atlanta, GA 30354
Network Specialist
Responsible for installation and maintenance of all Data Communication hardware and software for Delta Air Lines. This included dedicated communications with several mainframe systems, Frame Relay network, LANS, WANS, workstations and peripherals. My duties included responsibility for all phases of local projects from planning through roll-out to implementation, training maintenance and upgrades. Local LAN management (Novell CNE) and first-level software support for a wide variety of platforms and software suites including NOVELL, OS2, DOS, WIN3.1X, WFW, WINNT3.51, WINNT 4.0, WINNT 4.0 SERVER, MSOFFICE, EXTRA1!, and CCMAIL. Customer service to company facilities and travel agencies throughout North America comprised a large area of my responsibilities.
McHenry County College 1992-1997
Crystal Lake, IL 60014
Adjunct Faculty
Position in the Electronic Department teaching Data Communications and Computer Systems, member of the Curriculum Advisory Committee for eight years.
SUMMARY OF EDUCATION
McHenry County College
Crystal Lake, IL 60014
Associate Degree in Electronics Engineering, 4.0 GPA
Loyola University
Chicago, IL 60620
108 hours toward a Bachelor of Science Degree
PROFESSIONAL CERTIFICATION
Novell CNE Novell CNA3 Novell CNA4 A+ HP ITIL
SKILLS
Pre and Post Sales support of Enterprise Software Solutions.
Product and Sales Presentations (Dale Carnegie HIP) experience.
Network: Infrastructure, hardware, software, installation, management and administration.
Telco: PBX, Call Centers, Data Communications
Technologies: JAVA, XML, ERP, CRM, LDAP, NDS, Websphere, Apache, Tomcat, Fujitsu, VMWARE
OS: Windows XP, 2K, NT, 9X, VISTA, 2K Sever, 2K3 Server, UNIX, LINUX
Software: MS Office, MS Project, MSSQL, Siebel
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