Sales Project

Brian L. Miller

**** *. ********* ***, ***. #*

Seattle, WA 98144

Cell: 561-***-**** begin_of_the_skype_highlighting              561-***-****      end_of_the_skype_highlighting

OBJECTIVE

Seeking a position as a Technical Project, Program or Product Manager

PROFESSIONAL SUMMARY

ENGINEERING – Hardware & Software Development, Test & Integration, Technical Sales, Technical/Customer Support, Quality Assurance

MANAGEMENT – Project, Program, Product, Vendor/Supply Management

SALES – Technical Sales, Account Executive, Business to Business Sales

DOCUMENTATION – Technical Writer, Technical Reviews Editor, Author, Sales & Marketing, Technical Briefs/White Papers

TRAINING – Prepare & conduct training for Customers, Engineering, Operations, Sales and Support teams

QUALIFICATIONS

Managed complete lifecycle of complex large-scale and multiple mid-sized projects and led programs and projects to completion.

Developed detailed project plans and schedules, defined the objectives, scope, and project deliverables and obtained required project resources. Insured changes to scope and deliverables were managed.

Monitored project schedule, cost, and progress to ensure projects were completed on time and fulfilled the objectives of the project.

Assessed, planned for and managed project risks including issue and schedule mitigation and contingency plans.

Communicated program and project status with all teams. Acted as liaison with regions, IT, vendors and others regarding status of the project.

Ensured that all program and project documentation were completed accurately and on time.

Mentored project managers and teams

Wrote business cases, assisted with RFP development, evaluation, supplier selection and maintained relationships with suppliers, contractors and consultants.

Utilized extensive knowledge of business, industry and technologies to develop business requirements, project plans and deployment strategies.

EMPLOYMENT HISTORY

Independent Business Analyst/Technical Consultant 2008 - Present

Partnered with entrepreneurs to do feasibility studies, prepare business plans, schedules, identify required resources, and define business scope and opportunities. Identified potential vendors, suppliers and business partners, and led the discussions. Prepared and reviewed contracts and partnership agreements. Also completed several free-lance technical writing assignments.

Performance Marine Electronics Fort Pierce, FL 2007

Marine Systems Engineer/Project Manager

Install, troubleshoot and repair all marine electrical systems and electronic devices. AC and DC power generation and storage systems, RADAR, SONAR, satellite and navigation systems, all types of communication systems, emergency/distress systems, and entertainment systems. Planned and managed projects, prepared quotes and contracts, and acted as liaison between customers, vendors, and contractors.

Cingular Wireless, T-Mobile Wireless (Contract) Redmond, WA 2006 – 2007

Network Analyst / Projects Manager

Managed multiple complex projects to troubleshoot extremely complex issues on world-wide telecommunications networks. Organized and managed technical teams from all equipment vendors to isolate root causes of network and handset issues, and formulate corrective action plans and contingency plans agreeable to all participants. Tracked status of all activities required to close issues. Provided daily status reports to all management and executive teams for customers and vendors.

Lucent Technologies Redmond, WA 2000 – 2005

Senior Systems/Technical Sales Engineer

Assigned to Mobility Sales Account Team supporting AT&T Wireless. Primary technical interface to customer Engineering, Operations, Management and Executive teams. Worked closely with customer teams to understand their long-range goals and plans, and to formulate optimal product strategies, future feature sets, and release timelines & roadmaps for Lucent product development groups.

Developed proposals and bids, and responded to customer RFP, RFQ, RFI documents. Planned, managed and conducted lab and field trials for ‘Proof-of-Concept’, ‘Systems Integration’, and ‘Customer Acceptance’ testing. Developed and managed complex deployment strategies, plans, and schedules, and acted as liaison between multiple Project Managers handling various development, test, and deployment phases of the overall project. Prepared and conducted comprehensive training programs, and ensured that all product and project documentation was complete.

Personally responsible for customer signing a +$100 Million contract and for several +$1 Million ‘Services’ initiatives.

AT&T Wireless Redmond, WA 1998 – 2000

Member of Technical Team (MTT) / Data Networks & Services

Design, test and implement data, voice, security and control networks supporting GSM, GPRS, and UMTS (3G / 4G) broadband technologies for AT&T Wireless world-wide telecommunications networks. Specifically responsible for Network Surveillance and Monitoring Tools, and Network Security & Firewalls, in addition to network infrastructure Y2K test and upgrade strategies. Developed project goals, objectives, schedules, and resource plans. Developed project test, implementation, and deployment plans and strategies, and contingency plans.

Century Software, Inc Salt Lake City, UT 1996 – 1998

Product Manager – UNIX Server Connectivity Solutions

Product Manager for suite of software products for connecting Microsoft Windows clients to UNIX servers, services, and devices. Responsible for complete product lifecycle from product conception and specification, through development, test, launch, training, sales and support. Managed all internal development and support teams to insure on-time product launch, and highest levels of customer satisfaction. Planned and developed all user documentation, and training for all internal organizations and customers.

KeyLabs, Inc. Provo, UT 1994 – 1995

Test Lab Manager

Planned, conducted, and managed all activities to perform scalability and performance testing on a large-scale LAN/WAN test network of Microsoft, Novell, and Citrix clients and a variety of UNIX servers. Tested new products including network servers, security devices/firewalls, network monitoring tools, data storage/backup/recovery devices and applications, network printers and printing applications, and network infrastructure components such as routers, switches, hubs, NICS, etc. Prepared comprehensive test reports, ‘Competitive Analysis’ documents for Sales/Marketing teams, and White Papers/Technical Briefs for clients.

McGraw-Hill Publishing Co.

LAN Times Magazine Provo, UT 1993 – 1994

Research Analyst / Reviews Editor / Author

Research TCP/IP based LAN and WAN network products, services, and industry trends. Wrote technical articles, product reviews, and product comparisons for publication in LAN Times Magazine. Also contributed to several McGraw-Hill technical reference publications on TCP/IP, NetWare-IP, DHCP, and DNS protocols and services. Primary product focus: UNIX Servers, TCP/IP Network Monitoring Tools, Network-based Videoconferencing Systems, Network Security Products, and Network-Based Storage/Backup/Disaster Recovery Solutions.

Sperry / Unisys Corp. Salt lake City, UT 1985 – 1993

Lead Project Engineer / Development Engineer / Test Engineer

Held various roles of increasing complexity and responsibility in several product development organizations including UNIX Servers and products for commercial clients, and a wide range of Navy and Air Force projects and products. Product test, systems integration, hardware and software development, Sales support, product deployment.

TECHNICAL SKILLS SUMMARY

Telecommunications Networks and Services; Troubleshooting, Monitoring; Implementation & Deployment; GSM, UMTS, CDMA, TDMA, GPRS, HSDPA

Data/Voice/Video Network Design, Security/Firewalls, Internet Servers & Services, TCPIP, LAN, WAN, Routers/Switches

Fiber Optic Devices, Networks and Protocols: FDDI, WDM/DWDM. SONET

UNIX Servers, Microsoft Windows NT Servers/Clients, Novell NetWare Servers/Clients

Data Storage (SAN) Networks, Network Data Backup and Recovery, Disaster Recovery Planning

Television Broadcast Systems, Video capture, Storage Transmission Technologies and Systems, Video Conferencing Systems

EDUCATION

Bachelor of Science in Electrical Engineering Technology

Weber State University Ogden, UT

UNITED STATES ARMY

Microwave Telecommunications Systems Repairman (26V20)

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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