Project Manager Management

Neal Ganley

*** **** ***** ****

MANCHESTER, NH *3104 US

Phone: 603-***-****

*******@*****.***

Objective

To obtain employment as a Help Desk Support Specialist where I can utilize my skills, training , contacts , education and experience to the maximum level for both myself and future organizations.

Technical Abilities and Experience and Professional Competencies

Experienced with Autotask and Zenith Managed Help Desk Services

Experienced with Sonicwall Managed Services Solutions and GMS.

Experienced with Deployment of Adtran and Avaya IP Phone Systems.

Experienced with Microsoft and VMware Operating Systems.

Ability to work under pressure and meet deadlines.

Strong analytical and problem solving skills.

Strong conflict resolution skills.

Employment History

2011-Present Micronet Solutions Inc. Manchester, NH

Remote support of endusers utilizing Autotask CRM and Ticketing

System .Experienced With Zenith NOC ITS Portal and offsite BDR.

2006-2011 Pittsburgh Networks, LLC Manchester, NH

Project Manager for WAN and VoIP Installation for corporate clients.

Responsibilities included deployment from initial RFP stage until

Successful completion including any MAC and post installation support.

Experienced with Microsoft Server and Exchange in addition to experience

With Complete Adtran and Sonicwall product line’s including Firewall, Switch’s

And IP Telephony.Recent exposure and Experience VMware ,Vranger and

Vreplicator.

2000-2005 Computech Integrators, Manchester, NH

Project Manager responsible for installation and management of

Microsoft Server and Novell Netware LAN. Responsible for deployment

Of Cisco PIX’s.

1993-2000 CENH Manchester, NH

Entry Level position to Management of installation of LAN.

Experienced with desktop deployment and Netware and

Microsoft Server products. Experienced with desktop repair

And printer networking.

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