Customer Service Administrative Assistant

Kerry-Ann Miller

** ******* ******, ******* ****, Kingston 20.

Tel: 862-7384

Email: ************@*****.***

PERSONAL DATA

Date of Birth: August 29, 1978

Nationality: Jamaican

Martial Status: Single

CAREER OBJECTIVE

To be considered a valuable asset to any organization to which I may be employed.

EXPIRENCE

1997 - Present International Express & Rex Printing

16 Parkington Plaza,

Kingston 10.

Job Title

Telephone Operator & Customer Service Representative

Duties

Collecting Accounts Receivables, routing calls, greeting customers, sales Agent / Cashier, typist, invoicing customers, delivery dispatcher, supervise Mail Box Division, sort and route office mail, fulfilling customers inquires and taking stock.

Administrative Assistant & Customer Service Supervisor

Duties

Support management team; prepare staff meetings, settling customer’s disputes, accounts payables, purchasing supplies from local and International suppliers.

SUMMER JOBS

1996 Antonio Knitters LTD

Garment Freezone

Marcus Garvey Drive,

Kingston 13.

Job description

*Payroll Assistant

*Data Entry Clerk

1995 City Retreading LTD

Elleston Road,

Kingston 3.

Job description

*Receptionist

QUALIFICATION

*B.Sc. Management Studies major in Human Resources

*Certificate in Personal Computer Mechanics

*Certificate in American Accounting (Pending)

*Certificate in payroll accounting, GCT & Tax Compliance

*Associate Degree in Business Studies

*Certificate in Computer Technology

*Certificate in Small Business Management

*Certificate in Clerical & Receptionist Skills

EDUCATIONAL BACKGROUND

*January 2009 – June 2012 Northern Caribbean University

*September 2007 - November 2007 Infoserv Institute of Technology

*March 2007 - Present Penn Foster Career School

*October 1994 - Aug. 2007 N.D.F.J School of Business

*August 2003 U.W.I School of Continuing Studies

*February 2001- May 19, 01 Infoserv Institute of Technology (Sat.)

*September 1996 - 1997 Stony Hill H.E.A.R.T Academy

SPECIAL SKILLS

Highly motivated, disciplined, driven to succeed, and has the ability to work under pressure and learn quickly.

Competent in QuickBooks Software

INTEREST

Computer Technology, Music and Netball

AWARD

Certificate for participation in Social Development Commission Summer Program.

Certificates Level 1 & 2 –Source of light Correspondence Bible School

REFERENCES

Available upon request.

Contact this candidate