Customer Service Medical

Kenya`N. Robinson

***** **** *** ****** **** E***

Aurora, Colorado 80011

*****.**********@*****.***

720-***-****

Objective

A highly motivated and focused, Allied Healthcare Professional with five years of diversified experience. Seeking to obtain long-term employment with a well established organization where I may fully utilize my medical skills and abilities.

Summary of Qualifications

Medical Administration General

BLS For Healthcare Providers Clerical/ Data Entry Effective teamwork skills

Medical Records Meditech Effective time managing

Imaging Specialist Documentum, Soft Med, Customer service Typing WPM 65 Goal oriented

MS-Office, Attention to detail Vitals, Practical Excel, Word Excellent Communication File maintenance Multi-line phone operation

Summary of Education

College America - Denver, CO August 2006 -Present

Bachelors in Health care administration

East High School – Denver, Co August 2000- May 2004

Diploma in General Education

Iron Mountain Records Management-Denver April 2005-Present

Record-center Image Specialist

 Prepare medical charts to be scanned, indexed, & verified

 Retrieval of information from files in response to requests from authorized users

 Handle confidential and sensitive patient information

 Proven effectiveness handling complex projects

 Experience with a broad range of administrative and clerical skills

 Takes the initiative and follow-through to get the job done

 Performed clerical duties, answering telephone, taking messages, and filling out forms

 Perform general office duties such as typing, operating office machines, and sorting mail

Subway Restaurant-Aurora Nov.2004-April 05

Customer Service Representative

 Seized revenue opportunities and provided a better customer experience by gaining visibility into customer and consumer demand

 Managed customer complaints to mitigate dissatisfaction

 Answered and directed incoming questions with professional and high satisfaction

 Screened, referred, and responded to telephone inquiries

References available upon request

Contact this candidate