HOLLYWOOD.*****
PH.954-***-****.
GAVIN BROWN
Management and supervisory experience in Construction and Property Warranty Management. Organizing, scheduling and inspecting for quality assurance and compliance. EPA 608 Universal Certification, 10 Hour OSHA Safety Certificate of Completion, Soldering and Brazing, Air conditioning Installation, Troubleshooting, and Repair Skills. Management of Industrial Refrigeration systems.
EDUCATION
July 2008 Career Training Institute Huntsville, AL
(Certificate)HVAC/Refrigeration
? Completed 200 clock hour (rapid entry) program.
? Program is comprised of 50% hands-on training and 50% classroom study that provides comprehensive knowledge of theory, principal, installation, maintenance, and repair of air conditioning and refrigeration systems.
1999 David Weekly Homes and University of Houston Houston, TX
(Certificate) Construction Engineering
1991 Manufacturers Hanover Manhattan, NY
(Certificate) Bankruptcy Management
1979-1982 GTI City and Guilds of London Georgetown, Guyana
Bachelors- Calculations, Science and Welding
PROFESSIONAL AFFLIATIONS
Refrigeration Service Engineers Society
WORK EXPERIENCE
12/08 TO PRESENT SEARS PLANTATION ,FL
SALESMAN.
Responsible for being knowledgeble in home appliances,allowing customers access to that knowledge,hence value for their money and confidence in sears and their products.
11/05- 03/08 Obra Homes Houston, TX
Construction Superintendent
? Responsible for supervising trade throughout homebuilding process to ensure customer satisfaction, and coordinated inspections and ensured quality control.
? Reading and verifying blueprints.
? Verifying invoices and payroll.
06/02-11/05 Top of the House Houston, TX Owner
? Responsible for all business aspects of a flashing and roof leak company; managing appointment scheduling and call office, organizing meetings with homebuilders, private homeowners, and vendors, proposing bids and providing service information.
03/01-06/02 K B Homes Houston, TX
Warranty Manager
? Responsible for directing warranty claims and quality walks in various communities, as well as maintaining adequate completion schedule.
? Exceeded weekly quota of 7+ service claims and increased CSI scores in multiple subdivisions by providing quality assurance to pre-delivered homes.
10/99-03/01 David Weekly Homes Houston, TX
Lead Warranty Manager
? Responsible for inspecting pre-closings with project manager to ensure compliance with RWC standards.
? Promoted to Lead Warranty manager after six months of achieving high levels of service and production, and cutting costs in prestigious subdivisions.
? Scheduling and payroll of all vendors.
06/95-10/99 Tin Man Houston, TX
Lead Technician
? Responsible for fabricating and installing various types of metal flashing and roofing.
? Inspecting and troubleshooting request from homebuilders, homeowners, and commercial businesses.
REFERENCES ARE AVAILABLE UPON REQUEST