ENRIQUE D. PALACIOS
**** **** ***** ******, *** Lawn, Illinois 60453
Telephone: 773-***-****
Alternate: 773-***-****
Email: ************@*****.***
SUMMARY
Bilingual (English/Spanish) warehousing and distribution assistant supervisor with a
record of achieving goals for productivity, efficiency and customer
satisfaction. Expertise includes:
> On-Time Delivery Improvements
> Warehouse Management & Direction
> Work Prioritizing & Scheduling
> Hazardous Materials Regulations
> Productivity Improvement
> Distribution & Dispatch Operations
> Delivery Troubleshooting
> Shipping & Receiving Coordination
Certified Forklift Operator. Skilled in using computerized systems for
shipping, invoicing, order picking and bills of lading, including Microsoft Word
& Excel and Windows NT.
EXPERIENCE
SYNNEX, Romeoville , Illinois, 6/2007 to 2/2012
MECALUX, Melrose Park, Illinois, 11/2006 to 5/2007
Warehouse Leadman
Responsible for planning and supervision of all shipping, receiving, order
fulfillment, inventory control, material handling, distribution and logistics.
Provided leadership and direction for up to 12 direct reports and 22 indirect
reports in warehouses as large as 45,000 sq. ft. Ensured the highest level
of on-time shipping with 100% accuracy for order fulfillment while enforcing
warehouse safety guidelines and team performance standards.
* Supervised the receiving, RF checking, inspection and shelving of incoming
deliveries; verified incoming freight against invoices to ensure correct items,
quantity and condition.
* Coordinated the stocking and shelving of all equipment, materials and
supplies, and ensured proper storage of 25 million items with 4,000 different
SKUs.
* Maintained accuracy of of shipping and inventory records; ensured
adequate supply of materials and placed replenishment orders for materials
and supplies.
* Enforced safe machinery and lift truck operations along with adherence to
all health and safety regulations; supervised the upkeep, safety and
maintenance of the warehouse.
* Prepared and approved carrier log error reports, stock picking forecasts
and tickets, delivery manifests, invoices, warehouse requisitions and daily
activity reports.
* Maintained communication with customers to provide delivery information,
shipment delays and irregularities by telephone and email throughout each
daily shift.
* Oversaw subcontracted employees in picking, quality control, clerical and
housekeeping.
UPS, Hodgkins, Illinois, 10/2005 to 11/2006
Package Handler, Loader & Unloader
M.C. REMODELING CONSTRUCTION CO., Chicago, Illinois, 8/2001 to 10/2005
Purchasing/Quality Control/Construction Labor
Procured, delivered and installed building materials with a large volume of
customer service.
FPM HEAT TREATING, INC., Elk Grove Village, Illinois, 5/1995 to 6/2001
Assistant Operations Supervisor
Supervised a team of 20-plus dock employees in all loading, unloading and
order fulfillment operations. Hands-on experience with forklift driving,
material handling and inventory control.
EDUCATION
ST. AUGUSTINE COLLEGE/TRUMAN COLLEGE, Chicago, Illinois
Management & Computer Technology Studies
NICHOLAS SENN HIGH SCHOOL/AMUNDSEN HIGH SCHOOL, Chicago, Illinois
High School Diploma