Sr. Technical Project Manager

JIT SAHA

E-mail: *******@*******.*** Alpharetta, GA 30009 Tel: 678-***-****

Executive Summary

Information Technology Project Manager with 15+ years experience managing teams of 4-15 and budgets of $100k – $750k per project for large enterprises. Strengths include change management process creation, schedule management, and full life cycle implementations. Particular accomplishments include successful launches of widely visible websites, with five sites that are number one in their markets.

• Project Management

• SDLC full lifecycle experienced

• IT Consulting

• Project managing remote/ offshore teams

• Open source web architecture

• PMP trained, pending exam certification

• Certified Agile Scrum Master

• Certified in ITIL Foundations

• Software release/configuration management

• Workflow documentation

Professional Experience

AMERICA ONLINE, Dulles, VA, 2005 - 2010

Sr. Technical Project Manager, Internet Services

Provided project management and release management for AOL’s web properties

• 25+ Web sites launched/re-launched on new open source infrastructure of Tomcat, Apache, MySQL, Mule, and Atomics technologies; these sites include http://music.aol.com and http://movies.aol.com

• $3 million in annual cost savings and 850 servers decommissioned as a result of infrastructure projects managed. Managed OS migrations from Redhat to CentOS, Kernel upgrades, and application migrations from ancient hosts (hosts > 5 years).

• Project managed the closure of a Data Center by migrating, moving specialized hosts, or decommissioning applications to 2 consolidated Data Centers in CA and Northern VA.

• Created change management processes that standardized workflows that defines the instructional elements attached to each software development request that can be followed by QA and Operations in order to successfully install code in their respective environments.

Technologies/Processes used: XML, HTML, Tomcat, Apache, Mule, Netscalers, MySQL, Agile, SDLC, Requirements Definition, Architecting production solutions

EAI TECHNOLOGIES, Vienna, VA, 2005 - 2005

Project Manager, Process Innovation

Provided project delivery and coordination on multiple client engagements

• AOL – oversaw XML enablement and integration of an AOL Legal Dept application with an internal content management system.

• VeriSign – managed the application development of an auction system designed to handle Registrar requests for expired domain names.

• Network Solutions – managed the re-design of the Certified Offer Service tool. http://www.networksolutions.com/domain-name-registration/certified-offer.jsp.

• PlanGraphics – managed text search development with GIS system for the State of New York emergency response scenarios.

Technologies/Processes used: XML, HTML, Tomcat, Apache, MySQL, Rapid Development

AMERICA ONLINE, Dulles, VA, 2004 - 2005

Software Release Manager, Business Technologies Release Management

Managed complex AOL product releases such as MusicNet 2.6 and UPromise. Generated project deliverables such as Project install plans, Scrubs, OPS Reviews, and Post Mortems.

• Established Release Management processes into new business units in line with their specific SDLC environments, resulting in a fixed release schedule with less turbulence and fewer exceptions.

Technologies/Processes used: XML, HTML, AOL Server, SDLC, Ab Initio, Web Logic, SAPI

COLLEGE SUMMIT, Washington, D.C., 2002 - 2004

Product/Project Manager, Application Development, Training, and Support

Managed software development and training of internally developed CSNet online platform nationally in College Summit offices and high school classrooms.

• Streamlined operations by using internally designed web solution and creating CSNet user guides.

• Directed eight week-long college preparatory workshops geared for over 350 promising high school juniors from low-income families at host university campuses around the country.

Technologies/Processes used: Full Life Cycle SDLC, Web Services

RENAISSANCE WORLDWIDE, INC, Atlanta, GA, 1999 - 2001

Project Manager, Business Solutions Deployment Group

Provided implementation and consulting services in the insurance industry.

• Led team of 15 consultants, clients, and software vendor representatives to migrate client’s SQL Server Database and client’s primary software application into their Windows NT network.

• Managed regression and integration-testing environments of major software release at regional P&C insurance company. Created work-plans, prioritized activities, and oversaw execution of project.

• Consulted in an implementation team to rollout of a new line of business for a top five auto insurance firm using a leading software package in the insurance industry.

AMERICAN EXPRESS, Ft. Lauderdale, FL, Summer 1998

Software Release Manager, Latin American / Caribbean Division (MBA Summer Internship)

Analyzed internal Release Management practices and developed new procedure for the division.

• Developed requirements for “Skills Database” in Lotus Notes to reside in bulletin board for employees to identify both subject matter experts and training opportunities.

SPRINT, Atlanta, GA, 1994-1997

Systems Engineer, promoted from Associate Engineer

Provided proactive and reactive tech support. Installed, maintained, and troubleshot the client’s data networks. Delivered service reviews and network topology recommendations.

• Initiated process re-engineering effort for trouble reporting and resolution of Sprint’s ATM-Frame Relay product offering resulting in improved and faster resolution of customer trouble tickets and significantly increased customer satisfaction.

• Analyzed data division’s I/T issues and helped specify the business requirements for a single package solution for network service managers, systems engineers, and the account team.

NORTHERN TELECOM, Atlanta, GA, Fall 1994

Network Engineer, Tech Support

• Provided corporate customers technical support for Nortel’s DMS-1/ DMS-100 local telephone switches. Documented all solutions to create a knowledge database.

Education

Masters of Business Administration, New York University, New York City, NY

Manchester Business School, Manchester, UK (term abroad)

Bachelors of Science, Electrical Engineering, Georgia Tech, Atlanta, GA

Associates Degree in Project Management, George Mason University, Vienna, VA

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