Sales Manager/Coordinator

Profile

Motivated, personable business professional with experience in management, marketing, training, hiring and sales. Proven excellence in relationship building, conflict resolution, team leadership and development. Talent for quickly mastering technology. Productive and efficient work habits without supervision. Proficient in planning and management at both the strategic and operational levels. Works well with others as well as individually. Demonstrated history of producing accurate work in a timely manner. Works well under pressure and maintains stress appropriately. Excellent team building skills.

Skills Summary

 Microsoft Dynamics AX

 Manhattan Associates ILS

 Microsoft Sharepoint  Microsoft Office

 Final Cut Pro

 Photoshop

Professional Experience

COMMUNICATION: REPORTS/PRESENTATICONS/TECHNOLOGY

 Created inventory and sales reports by using Atlas, Excel and Dynamics AX

o Monitor inventory discrepancy reports to make sure there are no errors with product numbers in house

o Manage double shipment report to prevent shipping orders twice and sustain accuracy for our shipping department

 Responsible for developing monthly sales meetings with over one hundred representatives

o Sales, trends, new product and upcoming events are discussed

 Organize and perform sales training conferences with sales representatives and principals

 Present and enforce a new sales plan to increase customer base

 Quickly learn technology and software new to the company

CUSTOMER SERVICE/MARKETING/ORGANIZATION

 Manage Customer Service Department in house

o Track weekly sales dollars and order history

 Compare to previous weeks, months and years

 Find trends in sales and determine the reasoning for the incline or decrease in sales dollars

 Discover errors and resolve the issue

o Provide tasks and duties for customer service department

 Divide responsibilities equally

 Each employee completes individual responsibilities daily

 Responsible for high dollar programs

o Marquis Program

 Program specifically designed to help retailers raise dollars and representatives earn higher commission

 Relayed and informed information to representatives

 Solely managed program

o Implement an Exchange Program in order to build consumer confidence and increase sales dollars

o Construct numerous incentives and promotions for customers

 Create show specials and gift with purchase programs to enhance sales and motivate sales representatives

o Form and manage representative sales contest

 Applied to increase sales and encourage sale representatives

 Manage over one hundred sales representatives, two permanent and twelve temporary showrooms

o Solely committed as the main contact for all representatives

o Schedule and conduct sales training meetings and conference calls

o Coordinate the attendance to trade shows

o Merchandise product in showrooms and trade show booths

o Motivate representatives

 Sales Contest

 Weekly sales and inventory updates

 Order company merchandise samples

o Determine the needs of all sales representatives and shows throughout the country so the company does not have surplus remaining

 Manage quantity of marketing materials for trade shows, representatives and customers

o Created purchase orders for fixtures and merchandising

o Establish the needs of all shows and sales representatives so no excess remains

Employment History

BAEKGAARD – Roanoke, IN

Sales Manager, 2009 to Present

FIFTH THIRD BANK – New Haven, IN

Customer Service Representative, 2006 to 2009

MORE THAN GYMNASTICS – Fort Wayne, IN

Gymnastics and Cheer Coach, 2005 to 2007

JCPENNEY – Fort Wayne, IN

Floor Sales Associate, 2004 to 2006

Education

PURDUE UNIVERSITY FORT WAYNE – Fort Wayne, IN

Bachelor of Arts, Communication: Media and Public 2009

Minor, Public Relations 2010

References available upon request

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