Karthik Subramanian

**, ********* *****, ***** ****, NJ-08502

732-***-**** • g5st0z@r.postjobfree.com

PROFESSIONAL SUMMARY

Results oriented Software QA Manager with 12 years total experience, including 6 years managing large, SDLC compliant on-shore and off-shore QA test teams. Proven liaison and partnership skills to effectively manage client expectations along with accomplished communication, negotiation and problem resolution skills. Innovative problem solver with hands on testing experience and ability to see both the business and technical sides of the problem. Spear headed major scheduled releases for global financial service giants leading to new and additional client base, revenue for the company. Reengineered and facilitated key QA methodologies, processes and metrics standards resulting in increased quality of releases delivered to clients. Strong analytical skills with solid technical background in distributed development environments, IDE and various automation tools.

PROFESSIONAL EXPERIENCE

Misys International Banking Systems, New York

A leading global financial software services provider for the world’s top 50 banks

Software QA Lead Jan 2007 –Present

• Managing on-shore and off-shore test teams in India and NYC for Commercial Lending and Loan Syndication software solutions used by world leaders in the banking Industry.

• Working as primary liaison with Customer Service, Business, QA and Development teams for major releases, recreation of customer issues, subsequent patch testing and successful release of patches and service packs to clients.

• Reengineered QA methodologies and processes that resulted in establishment of complete traceability of requirements and enhanced test quality.

• Managing various QA phases and performing hands on testing including Regression, Functionality and Pre Release testing of the Loan IQ products.

• Directly interacting and partnering with clients on a regular basis through road shows, user conferences showcasing new functionality and enhancements. Evaluating and gathering specific client expectations on QA.

• Performing internal audits at project management level for ensuring compliance with SDLC standards.

• Single handedly owning, operating and upgrading test environments for entire QA group for nearly forty versions of the product implemented and or upgraded to clients on a continuous basis.

• Managing the off-shore based automation test teams responsible for regression testing of the product.

• Responsible for performing goal setting, mid year and annual reviews for team members .

• Performing extensive manual and XML API testing on a continuous basis for enhancement releases and patches.

Dow Jones and Company, New Jersey

Leader in news and business information world-wide

QA Track Lead Nov 2005 – Dec 2006

• Led and managed the offshore and on-shore QA teams in India and NJ for company’s flagship Wealth Manager and DJ News Wires applications.

• Managed and performed hands on project planning, auditing of system requirements, creation and certification of documentation, tracking progress metrics and defects through Mercury Quality Center and mentoring the team.

• Introduced and implemented the concept of code freezes into test environment resulting in elimination of ripple defects and potential break down of key functionalities in the production environment.

• Owned and communicated overall test progress and escalated issues to upper management in a timely fashion.

• Responsible for coordinating test data preparation and code movements into test environments.

• Worked closely with business to ensure that QA has full understanding of business objectives. This directly resulted in complete test coverage.

• Single handedly rewrote entire test suite from WinRunner to QTP and subsequently owned and maintained them.

• Performed extensive web and web services testing.

United Health Care - Uniprise Technologies, New Jersey

Leading healthcare provider in the nation

IS QA Analyst Jun 2004 – Nov 2005

• Led a 15 member test team responsible for the organization’s claims payment system.

• Supervised and created comprehensive test plans for System, Enterprise and Regression testing, creation and maintenance of test cases (manual / automated), and test data.

• Supervised the system test plan and test case walkthroughs with application partners and documentation compliance with Sarbanes Oxley Act.

• Supervised routine generation of defect metrics and communicated them to upper management on a timely basis.

• Performed extensive hands on testing of the claim payments system for routine enhancements that were used towards processing 150 million claims annually.

• Responsible for organizing and conducting daily touch point meetings during the test cycle and for conducting post-deployment project review.

Aetna, Pennsylvania

Leading healthcare provider in the nation

Test Specialist Feb 2002 – June 2004

• Extensively involved in hands-on testing of applications for forthcoming releases, during regression and end to end test phases.

• Owned the validation and approval process for code packages deployed into the test environment.

• Responsible for liaisoning with the downstream systems and securing sign-offs in verifying that these systems are not adversely affected by the changes.

Prudential Financial, New Jersey

Global provider of financial products and services such as mutual funds and life insurance

QA Tester/Analyst Jan 2001 – Nov 2001

• Responsible for leading and performing testing activities conducted by the offshore team based in Ireland.

AT&T / IBM, New Jersey

Leading telecommunications company

Developer, QA Tester Oct 1999 – Jan 2001

• Performed hands on manual and automated testing during various test phases for upwards of 45 applications.

Pyramid Precision Engineering, Chennai, India

Engineering services company specializing in special purpose testing and control equipment

QA Tester / Developer Nov 1996 - Oct 1998

• Responsible for overall system testing involving design and creation of system test plans, test cases and ensuring that the system is bug free.

TECHNICAL SKILLS

Testing Tools & Software: WinRunner, PLAYBACK, PROTERM, Hiperstation, QuikTestPro, RationalClearQuest, Mercury Test Director / Quality Center , Visual Basic, VB Script, HTML, XML, DJML, Java, Small Talk, C#, WEBSERVICES , IVR

OS & DB : Windows, UNIX, Solaris, DOS, IBM Mainframes, LDAP, Oracle, SQL Server, Access, DB2

EDUCATION:

Bharathidassan University, India, 1990 – 1994: Bachelor of Engineering in Electrical and Electronics, Graduated in First Class.

IMMIGRATION STATUS : US Citizen, Overseas (Permanent) Resident of India

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