Customer Service Sales
Resume:
Christopher J. Schuller
Port Jervis N.Y. 12771
**********@****.***
Professional Profile
Excellent customer service skills which allows for great relationships with both customer and management.
Strengths include dedication, working hard, loyalty, organized and good prioritizing skills.
Commendable customer service stated by management and customers.
General knowledge of all trades and the ability to solve problems quickly with fast results.
Knowledge in managing a retail store with both full and part time employees.
Computer Skills
Microsoft word, excel, power point, media pro, one note
Employment History
11/2008-06/2010 - 03/2005-07/2007 - 10/2000-03/2002 Yellow Book USA
Middletown, N.Y.
Media Consultant
Selling with a laptop and media pro software for customer presentation and closing the sale
Prevented loss of customers by offering/providing other options
Use of several computer programs to design ads and access customer information
Sale and design of advertisement in several county wide directories in the tri-state area and the Hudson Valley
Had a renewal rate of 93% and an increase of 17% overall in all books for the year
Several acknowledgements by Regional Vice Presidents for new customers sold in consecutive weeks
Current standing 9 of 20 sales representatives in office
109% to objective for renewal and increase of standing accounts Sullivan county
116% to objective for renewal and increase of standing accounts Ulster county
Over 100% objective for renewal and increase of standing accounts for Dutchess county
09/2006-Present (Weekends/Seasonal) Kittattinny Canoes
Milford PA
Lead Driver / Lead Assistant
Drive customers to their destination
Maintain camp grounds
Give direction to beach boys and ground maintenance crews to make sure they have their responsibilities each day
03/2008-10/2008 Times Herald Record
Middletown, N.Y.
New Media Sales Executive
Responsible for generating new business
Knowledge of all aspects of the internet and products online
Handling of PR events and seminars for the company
Generated over $30,000 in new business
10/2007-02/2008 Tri-State Heating
Milford, Pa.
Helper/Installer
Installation of water heaters and boiler systems
Annual cleaning of furnaces
Basic trouble shooting of heating systems and other problems
Some plumbing and electrical work of residential homes
07/2007-10/2007 Rub-R-Wall
Pine Bush, N.Y.
Sales Representative
Responsible for generating new business
Handling of existing house accounts
Accountable for setting up appointments to discuss product knowledge
04/2004-03/2005 Home Depot
Middletown, N.Y.
Pro Desk Associate/Delivery pick-up coordinator
Overall increase if customer base of both local and state accounts
Responsible for register operations and cash handling
Accountable for the delivery of all merchandise, commercial and residential going in and out of the store
Overall increase in sales and quota each week
Prepared weekly inventory paperwork
10/1999-10/2000-10/2003-03/2004 Finish Line
Middletown, NY
Assistant Manger
Scheduling for full and part time staff
Maintaining store deposits and cash drawers for the store
Opening and closing the store
Train employees on the products in store
Education:
3 Week Initial Sales Training Course for Yellow Book
Delaware Valley High School, Milford, PA
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