Engineer Manager
Resume:
Personal Details
NAME: Robert O’Connor
PHONE: +499**********
ADRESS: Kaerntner Str 1
Herzogenaurach
Bayern
Germany
EMAIL: ******.*********@*******.***
POSTAL CODE: 91074
DATE OF BIRTH: 18/02/1957
AGE: 53
MARITUAL STATUS: Married
WIFE: Elsie Elizabeth, age 51, Consultant and Project Leader Natural Adabas and Construct. Current: Data Analist at Adidas Head office in Herzogenaurach.
CHILDREN: 3 Boys
Pieter Christiaan, age 32, Business Analyst. Bcom Information Systems
Roan, Age 25, Test Manager. Rand Merchant Bank South Africa
JD, age 21, Student, Graphic Design, Graphic Design School, South Africa
CHURCH: Reformed Church of South Africa.
LANGUAGE: Afrikaans.
OTHER: English.
HOBBIES: Reading, holidays in the wild and sometimes at the coast. Hiking, Family man.
SPORTS: Tennis, Table tennis and hiking.
PASSPORT: Republic of South Africa.
Expire: 13/03/2017
VISAS: Resident Permit for Germany until 02/07/2012.
Currently have a Work permit as a Service Support Offsite Engineer for Hewlett Packard in Germany until 31/10/2011.
EDUCATION
Primary School: Mayville Primary 1961-1968
Grade 1-7
SCHOOL: Langenhoven High School 1969-1974
Standard 10/Grade 12
SUBJECTS PASSED
Afrikaans
English
Maths
Economics
Accounting
Wood Work.
TRADE: Apprenticeship passed in Electronics.1977-1978
PRETORIA-WEST TECHNICAL COLLEGE: 1975
N3 – National Certificate.
UNIVERSITY OF SOUTH AFRICE: 1979
1ste Year Diploma Data Metrics Computer Science.
ACHIVEMENTS
Performance trip to USA, New York and Orlando with Primary Computer Systems 1997 for top Company Performer.
TRAINING
COURSES:
TITLE HP COURSE CODE COMPLETED
Hp Storage Essentials Expert Training Mei 2006
HP Storage Essentials 27236 March 2006
KMT: HP Storage Essentials, v5.31 / 09.06.2005
January 2006
HP Systems Insight Manager v5.0 for HP-UX, Whats New (Recorded)
January 2006
HP StorageWorks Storage Essentials 5.0 - delta from 4.0
January 2006
Data Protector Specialist Level 400 April 2005
XP128,1024 Heterogenic Training AIX, Solaris,NT, HPUX NES2-XP_HETEROvB
October 2003
OpenView Storage Area Manager 3.0 STIA-OVSAM-NPI-0vA October 2003
Data Protector 5.X Zero downtime Backup and instant Recovery OVOMB-3647vA July 25, 2003
INTRODUCTION TO STORAGE AREA NETWORKS NED1-SANCBTvA April 02, 2002
Consulting Skills Workshop PS3024vD May 17, 2002
STORAGE AREA NETWORK FUNDAMENTALS NES2-SAN-FUNDTLSvB July 05, 2002
ESCALATING WITH WFM (ISE) CRQ2-ESCALWFMvB April 06, 2000
TOTAL CUSTOMER EXPERIENCE WORKSHOP ZA-TCE W/SvA February 12, 2001
HP openview Omniback II A.04.00 upgrade training OVOMB-3693vB July 20, 2001
XP DISK ARRAY SOFTWARE NES2-XP_ARRAYvB) May 10, 2002
SPEED POWER PASSION WORKSHOP ZA-SPPvA April 11, 2001
Escalation Update training ZA-ESCAL2001vA March 16, 2001
VirtualVault 4.0 Res H1695SvA March 16, 2001
TOTAL CUSTOMER EXPERIENCE WORKSHOP ZA-TCE W/SvA February 12, 2001
WFM 3.0 (CLARIFY) TOOL TRAINING REQ2-WFM3.0TTTvB August 23, 2000
HP-UX KERNEL STRUCTURE AND SUPPORT TOOLS RE43-UXKRNLSUPPvB June 20, 2000
HP OV OMB II XP 256 SPLIT MIRROR INTEGR. OVOMB-3645vA May 19, 2000
HP OPENVIEW OMNIBACK II 3.5 UPDATE TRAIN OVOMB-3692vA May 19, 2000
ESCALATING WITH WFM (ISE) CRQ2-ESCALWFMvB April 6, 2000
HP OV OMNIBACK II UX D-BASE INTEGRATIONS OVOMB-3641vB December 16, 1999
HP OPENVIEW OMNIBACK II, VER 3.5, BASICS OVOMB-3640vA December 15, 1999
HP OPENVIEW OMNIBACK - NT INTEGRATIONS OVOMB-3643vB December 15, 1999
KT TECH PROBLEM SOLVING/DECISION MAKING NTG2-KT-TECHPSDMvA June 25, 1999
HP-UX TROUBLESHOOTING H5368SvA March 26, 1999
NOVA, D, & E SYSTEMS CERTIFICATION EXAM TCS2-NOVA1R0-060vZ February8, 1999
HP UNIX 10.X CERTIFICATION EXAM TCS2-10X1R0-050vB February4, 1999
HP-UX 10.X SYSTEM SUPPORT CES2-UX10SUPPORTvC January 22, 1999
K-SERIES SYSTEMS CERTIFICATION EXAM TCS2-K1R0-070vZ October 19, 1998
PERSONAL ASPECTS OF CUSTOMER ORIENTATION ISE-CUST-PACOvA June 10, 1998
HP-UX O/S (9.0) & PA-RISC SYSTEMS CE42-HPUXvF March 4, 1998
SERVICING HP 3000/9000 K CLASS COMPUTERS CE42-KH9X9/9000KvA March4, 1998
LOGICAL VOLUME MANAGER BASICS CES2-LVMBASICSvA March 4, 1998
EMPLOYMENT DETAIL:
CURRENT: Hewlett Packard Germany
POSITION: Technical Solutions Consultant III
Backup and Library Competency Centre
TASKS: Second level hardware support on all Tape Library
Systems including Virtual Library Systems(VLS) and Disk to Disk Backup Systems(D2D)
PREVIOUS: Hewlett Packard South Africa – June 2002 till October 2007.
POSITION: Service Consultant II.
TASKS: Technical Services to customers in the following fields:
1. HPUX Performance Analysis.
2. Omniback/Dataprotector implementations and upgrades.
3. Openview Storage Storage Essentials Implementations.
4. XP256/512 Software Lun implementations.
5. HPUX upgrades.
6. Disaster Recovery.
PREVIOUS: Hewlett Packard South Africa – January 1999 – June 2002
POSITION: Product Solutions Engineer in the Solutions Centre.
TASKS:
1. Remote support and fix of all HP Unix related Software faults
2. Remote support and fix of all HP Openview OmnibackII related faults.
3. Implementation of Total Backup Solutions with OmnibackII for Customers.
4. Omniback Integrations with HP-UX, NT, Windows 2000 and most databases.
PREVIOUS: Hewlett Packard South Africa – January 1998 – January 1999
POSITION: Hardware Call Qualifier.
TASKS: Remote qualifying of all hardware related faults on HP 9000 UNIX Servers and Storage. Remotely fixing the fault if possible.
PREVIOUS: HiPerformance Systems – January 1995 – January 1997
POSITION: Customer Engineer.
TASKS: On-site repair of hardware related faults on HP 9000 servers and Storage.
PREVIOUS: Primary Computer systems – January 1992 – January 1995
POSITION: Customer Engineer.
TASKS: On-site repair of hardware related faults on Prime Computers.
PREVIOUS: City Council of Pretoria – January 1979 – January 1992
POSITION: Electronician.
TASKS: Component level repair of electronic circuit boards.
PREVIOUS: Iscor South Africa Pty Ltd – January 1977 – December 1978
POSITION: Apprentice Eletronic.
TASKS: Training in Electronics.
PREVIOUS: Military Service. January 1975 – December 1976
POSITION: Second Lieutenant Signal Services.
TASKS: Radio communication and planning for Military services
PREVIOUS: School January 1961 – December 1974
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