NANCY J. STILLMAN
Maple Grove, MN 55311
(H) 763-***-****, (C) 612-***-****
EXPERIENCE
KKE ARCHITECTS, INC. Minneapolis, MN
****-**** **. ******* *************: Also function in Generalist capacity
• Administer company benefit programs.
• Design and administer HR policies and procedures.
• Prepare internal employee communications regarding compensation, benefit and company policies.
• Plan and conduct new employee orientation.
• Evaluate and propose benefit plan revisions and implementation.
• Prepare & provide cost analysis & premium structures to senior management.
• Conduct the annual benefits open enrollment process and employee communication.
• Drive employee annual review process.
• Act upon employee relations information to ensure management involvment and resolution.
• Recruitment of individuals, teams & departments.
• Listen to and advise employees regarding their work situation and direct them to EAP resources when appropriate.
• Develop plans, programs, policies and procedures.
ALLINA HOSPITALS & CLINICS Minnetonka, MN
1998-2003 Physicians and Executive Benefit Account Representative (June ‘01- December ‘03)
• One on one physician and executive benefit consultant.
• Delivered benefits packages to employment candidates prior to hire & support recruiting process.
• Lead benefit program presentations for physicians and executives.
• Established customer client relationships for annual benefit renewal.
• Provided ongoing benefit support for physician and executive staff.
• Redesigned and implemented company programs (i.e. tuition reimbursement, auto allowance).
• On going external partnership with Fidelity, Buick, and Clark Bardes Consulting.
Physician and Executive Benefit Specialist (June ‘00- May ‘01)
• Implementation, communication and administration of supplemental physician and executive benefits.
• Primary resource to physician and executives regarding benefits for information and problem solving.
• Administered benefit records and documents.
• Accountable for and processed premium billings for supplemental insurance.
• Worked with external vendors to balance accounts and process enrollments and terminations. Resolved complex issues pertaining to physician and executive benefits.
Human Resource Coordinator (October ‘98- May ‘00)
• Supported Allina business units and HR generalists at individual sites.
• Processed new hires, new benefit enrollments, terminations and retirement paperwork.
• Trained new employees.
• Resolved employee claim issues.
• Provided expert knowledge of benefits, providers, drug formularies and medical terminology.
EDUCATION
UNIVERSITY OF WISCONSIN Madison, WI
1994-1998 Bachelor of Arts in Psychology and Journalism, May 1998.
OTHER DATA
Works well independently and as a team member. Highly organized analytical thinker. Demonstrated ability to establish and sustain outstanding professional relationships. Solid reputation for improving work flow, increasing productivity and upgrading operational efficiency. Assertive and make-it-happen personality with proven capacity for coordinating and facilitating project accomplishment.
August 2010