Employment Consultant

Hans Wentzel

*** ********* **** **** • Folsom, CA 95630

208-***-**** • ********@*****.***

Experience:

Health and Life Insurance Agent • Various Insurers Sep 2009 • Present

• Earned the Aflac Fast Start Award for exceeding typical results for new insurance agents during my first working quarter and continued to grow my client base month after month

• Boosted sales by 20% a month by creatively marketing insurance products using a variety of media avenues and encouraging satisfied customers to give referrals

• Established a rapport with clients very quickly and built a working relationship of trust so I could obtain the necessary information to be able to ascertain their insurance needs

• Educated clients in the variety of health, life, and supplemental insurance products and matched them with products that were the best fit for their situation in life

• Collaborated closely with a team of agents in prospecting new employer groups, closing the sale, and presenting insurance product lines to large groups of employees

Bilingual Employment Consultant • Idaho Department of Labor Nov 2007 • Present

• Screened and matched qualified jobseekers with prospective employers and helped them to develop their job seeking, resume, and interviewing skills

• Analyzed unemployment laws and requirements to determine individual claimant’s eligibility for filing for unemployment benefits and to ensure weekly compliance

• Educated claimants and answered questions to assist them in filing their applications for unemployment benefits in both English and Spanish

• Developed and refined department processes, created time saving instruction forms, and offered suggestions for web-site development that were implemented by the state

• Took the initiative to develop curriculum, organize handouts, and professionally present weekly re-employment and job-search seminars and individual training classes

Funeral Director • Nicoletti Funeral Home and Green Valley Mortuary Sep 2005 • Jan 2007

• Counseled with customers in a very sensitive manner to address their needs and concerns as a family to arrange funeral products and services that best met their needs

• Coordinated funeral services and maintained good working relationships with mortuary staff, various religious ministers, cemeteries, military, and various product vendors

• Worked on an on-call basis to pick up deceased persons from place of death in a professional and dignified manner as I was often the first point of contact with families

• Enhanced mortuary profits by helping clients make arrangements in advance and selling pre-need funeral insurance policies which would generate commissions for the mortuary

• Conducted and attended funeral services and maintained dignified and organized events

Stock Broker and Banker • E*Trade Financial Aug 2004 • Sep 2005

• Excelled in my company-provided securities education and scored very highly on the licensing test when I obtained my Series 7 and Series 63 Securities license

• Progressed to receive extensive internal bank training to also work as a personal banker

• Demonstrated a high level of customer service as I worked with customers in maintaining their brokerage and bank accounts and addressed their concerns

• Placed equity trades for the customers and educated customers in trading securities

Proprietor • Wentzel Mistletoe Removal Service Dec 2002 • Aug 2004

• Organized and managed a tree trimming and mistletoe removal business

• Marketed and promoted services directly to local homeowners and businesses by offering education on work that was needed for their trees and offered bids on the spot

• Purchased and maintained equipment and controlled inventory for other consumables

Clerk and Process Designer • Wachovia Bank Jun 2001 • Dec 2002

• Gathered, analyzed, and presented call center productivity data used by managers to help track the call data and non-productive time for over 300 call center employees

• Developed and implemented software and spreadsheets that streamlined the data collection process cutting the cost of data collection by 50%

• Worked closely with the Information Technology Team on projects that they were working on to take on more responsibilities in the data collection process

School Time Employment Experience:

Software Developer • Insurquote Mar 2000 • May 2001

• Analyzed rates and underwriting rules from various auto insurance companies to integrate their programs into our insurance policy rate comparing software

• Planned implementation, wrote software code using Pascal, C++, and various other code platforms, cleaned and tested the software code, and documented work performed

Maintenance Supervisor • Days Inn and Best Western Sep 1999 • Mar 2000

• Supervised staff in the maintenance of two 40-unit hotel complexes and landscaping

• Purchased supplies and equipment as needed for maintenance needs

• Trained employees and organized drywall, painting, plumbing, and pool projects

Education:

B.S. – Business Management • Brigham Young University-Idaho Earned Dec 2008

Computer Science Program • Brigham Young University-Provo Classes 1998 • 2001

A.S. – Business Management • Brigham Young University-Idaho Earned May 1998

Relevant Courses Include:

• Managerial accounting • Information systems • New business management

• Business law • Marketing • Business communications

• Business software • Excel modeling • Supply chain management

• Professional Internship • Economics • Statistical Analysis

Additional Information:

Learned to speak, write, and understand Spanish fluently (I lived in Mexico for 2 years)

Earned the rank of Eagle Scout, and served as a Scoutmaster and as a youth mentor

Partial list of software skills: Java, C, Visual Basic, PowerPoint, Word, Excel, Photoshop

Contact this candidate