Customer Service Sales

Mohammad Azhar

*********@*****.***

240-***-****

Overview

Experience in Sales, Production and customer service.

Solid leadership background, with the ability to provide strategic direction for improved maintenance and

production efficiencies. Develop cohesive team structures and drive company visions into viable, realized goals.

Team player

Multi Lingual (Urdu,Punjabi,Hindi)

Eucation

3 Years collage degree in printing and graphic arts technology's

Certificate in MS office

Punjab University Gradutae

Experience

Berger Paints Pakistan. Senior technical sales officer in flexible packaging ink division.(1 Year)

Sicpa Inks Pakistan (Swiss Based Organization) As Technical Sales Officer in Flexible Ink Division.(2 Years)

UBC Convertec PVT Limited Pakistan. Production Manager specially in Roto Gravure and Flexo Department (2 Years)

Packtech PVT LTD Pakistan. Asst Production Manager in Rotogravure and Flexo Division.(8 Years)

Packages Pakistan as a trainee on Cerrutti.(3 Months)

Good knowledge in Offset and screen printing industry.

Good experience in customer care and technical support in Bangkok Thailand.

Responsibilities

Serve customers using five-step customer service standard

Train new staff members

Organise merchandise and stock inventories

Help customers with enquires – provide advice, styling tips and product knowledge

Resolve customer disputes

Effectively process stock inventories

Achievements

Contributed to consistently good monthly sales figures

Contributed effectively to merchandising ideas at team sale meetings

Successfully applied the principles of retail selling to meet brand standards

Successfully completed Retail Security and Loss Prevention Training

PERSONAL ABILITIES & SKILLS:

Reliable and Responsible.

Innovative and able to develop New Ideas.

Convincing skills with a logical mind.

Management skills, work as a team or group leader.

Strongly committed to assigned task.

very active

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