Receptionist, Administrative Assistant, Office Clerk, Customer Service

Maria Liliana Jauregui

P.O. Box ****  Lower Lake Ca. 95457  916-***-****

ADMINISTRATIVE ASSISTANT / RECEPTIONIST /

CUSTOMER SERVICE REPRESENTATIVE

Professional Representation  Outstanding Communication  Customer Service Excellence

Paraprofessional / Teacher’s Aide

Qualifications Profile

People-oriented, solutions-focused, efficient, work well under pressure; a record for handling progressively increasing responsibility, offering exceptional teamwork spirit, positive attitude, and a style based on integrity, excellence, and trust.

➢ Exceptional interpersonal and communication skills; build and maintain business and customer relationships, and work well with people of diverse backgrounds

➢ Bilingual, skilled at making timely assessments, and understand customer’s expectations

➢ Organized, a self starter, with an energetic personality, and a team player

~ Core Competencies ~

 Excellent customer service  Strong communication skills

 Operate office equipment  Multi-tasker  Dependable and punctual

 Alphanumeric filing  Handle telephone calls  Underwrite files

 Log client’s information on computer system

Employment History

• May 2009 to Present

Administrative Assistant, ARBOR EDUCATION AND TRAINING, Clearlake, California

• September 2007 to May 2009

Homemaker, West Sacramento, California

• December 2006 to September 2007

Customer Service Representative, BAJA INSURANCE SERVICES, INC., West Sacramento, California

• January 2004 to May 2006

Administrative Assistant, ARBOR EDUCATION AND TRAINING, Clearlake, California

• September 2003 to January 2004

Receptionist, LAKE RESOURCE CENTER, Clearlake, California

• June to August 2003

Paraprofessional / Teacher’s Aide / Translator, MINI-CORPS, Clearlake, California

Education

• College – two years

Customer Service Training • High School Graduate

References available upon request

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