Education
Newcastle University
MA British History 2006-2007
Research Coursework:
• IT for Historians course in using statistics for quantitative research
• Arts Research Methods
• Dissertation training
• Research Methods for History
University of Wisconsin-Eau Claire
BA History 2006-2007
Topical Minor: European Studies
Relevant skills:
• Word Processing
• Analytical thinking to understand systems
• Creative problem solving
• Introduction to archival research
Teaching Experience
Students into Schools Tutoring 2007
Seaton Burn College
Tutor
• Explained assignment instructions to students
• Responded to student questions
• Taught history lesson
University Wisconsin-Eau Claire spring semesters 2004-2006
Nazi Germany History Class
Teaching Assistant
• Recorded attendance and grade records
• Graded papers and tests
• Attended class sessions
United Methodist Camp and Retreat Centers: Summers 2002-2006
Pine Lake Camp
Lake Lucerne Retreat Center
Lifeguard/Counselor
• Guided campers on interactive tour of Oneota effigy mound
• Instructor for crafts and nature
• Clarify rules and instructions for campers on the waterfront
Conferences
Gave oral lecture at Newcastle University School of Historical Studies: Postgraduate Student Conference, May 2007
Skills
• Evaluate
• Research
• Analyze
• Interpret historical events and documents
• Facilitate instruction
• Initiate goals for cohesive teamwork
• Practical office skills of faxing information and using Microsoft Office Programs
Volunteer Experience
Hearthstone House Historical Museum, Appleton, WI:
January 2011-May 2011
• Catalogued the museum’s collection by evaluating and writing condition reports
• Arrange reports in sequence number to aid future researchers
University of Newcastle Historical Studies Postgraduate Forum, Newcastle University:
2006-2007
• Planned the student conference
• Nominated student papers for presentation.
Phi Alpha Theta 2005-2006
• Participated in fundraising activities
• Team built through social events
Work Experience
Customer Contact Representative: Xcel Energy: Eau Claire, WI
January 2012-present
• Arrange customer’s phone payments and service orders
• Demonstrate knowledge using database as a research tool
• Update and record customer information
Cashier /Claims Associate: Wal-Mart Stores Incorporated: Appleton, WI
September 2010-October 2011
• Assist customer in purchasing goods
• Completed data entry for claims department so the claims process was organized
• Address customer problems to provide excellent customer service
Temporary Employment: November 2009-September 2010
Receptionist: Express Employment, Grand Forks, ND
Enumerator: U.S. Census Bureau: Green Bay, WI
Consumer Service Representative: Stafflogix, Appleton, WI
Bookkeeper: First State Bank of Munich, Munich, ND
February 2008-October 2009 Relocated
• Operated software program to inspect and collect digitized images
• Generate files for dispatch to Federal Reserve
• Accomplished team goals and met daily deadlines
Record-keeper: Altru Clinic Lake Region: Devils Lake, ND
November 2007-February 2008
• Retrieved medical records to insure an orderly work environment
• Recorded whereabouts of paper files to expedite their retrieval
• Communicated interdepartmentally to promote a positive work environment
Lifeguard/Counselor: Lake Lucerne and Pine Lake UMC Camps: Neshkoro and Westfield, WI
Summers 2002-2006
• Directed waterfront staff
• Wrote handbook for waterfront polices based on ACA standards
• Integrated campers of diverse backgrounds